Bank accounts

Netspend bank accounts complaints

Consumers have filed 1,630 complaints about Netspend's bank accounts, 319 in the last 12 months (-41%). Netspend answered 99.1% on time and closed 0% with relief. See the whole Netspend record.

Netspend against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Netspend	319	-41%	99.1%	0%	1,630

Every bank ranked

Latest Netspend bank accounts complaints

Received	About	Issue	State	Answer	On time
Oct 2, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	VA	Explained	Yes
Oct 1, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CO	Explained	Yes
Sep 25, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	KY	Explained	Yes
Sep 24, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	WA	Explained	Yes
Sep 24, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	MT	Explained	Yes
Sep 23, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	OH	Explained	Yes
Sep 22, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	RI	Explained	Yes
Sep 19, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	IA	Explained	Yes
Sep 17, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	DC	Explained	Yes
Sep 16, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	CO	Explained	Yes
Sep 15, 2026	Bank accounts	Closing an accountCompany closed your account	GA	Explained	Yes
Sep 15, 2026	Bank accounts	Managing an accountProblem accessing account	VA	Explained	Yes
Sep 12, 2026	Bank accounts	Closing an accountFunds not received from closed account	LA	Explained	Yes
Sep 12, 2026	Bank accounts	Managing an accountBanking errors	NC	Explained	Yes
Sep 11, 2026	Bank accounts	Opening an accountAccount opened without my consent or knowledge	IL	Explained	Yes
Sep 11, 2026	Bank accounts	Managing an accountBanking errors	NJ	Explained	Yes
Sep 10, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	FL	Explained	Yes
Sep 10, 2026	Bank accounts	Managing an accountProblem accessing account	OK	Explained	Yes
Sep 9, 2026	Bank accounts	Opening an accountDidn't receive terms that were advertised	FL	Explained	Yes
Sep 7, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	GA	Explained	Yes
Sep 7, 2026	Bank accounts	Managing an accountProblem accessing account	CA	Explained	Yes
Sep 6, 2026	Bank accounts	Managing an accountProblem accessing account	MI	Explained	Yes
Sep 6, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	TX	Explained	Yes
Sep 6, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	LA	Explained	Yes
Sep 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	CA	Explained	Yes
Sep 3, 2026	Bank accounts	Managing an accountProblem accessing account	TN	Explained	Yes
Sep 3, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	LA	Explained	Yes
Sep 1, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	NY	Explained	Yes
Aug 28, 2026	Bank accounts	Problem caused by your funds being lowOverdrafts and overdraft fees	OR	Explained	Yes
Aug 27, 2026	Bank accounts	Closing an accountFunds not received from closed account	TX	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 10 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works