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Complaint log

Netspend complaint log

The newest complaints about Netspend, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Prepaid & gift cardsUnexpected or other feesLAExplainedYes
Oct 17, 2026Bank accountsClosing an accountCan't close your accountFLExplainedYes
Oct 17, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMAExplainedYes
Oct 17, 2026Prepaid & gift cardsProblem with overdraftOverdraft chargesDCExplainedYes
Oct 16, 2026Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
Oct 16, 2026Bank accountsClosing an accountFunds not received from closed accountCAExplainedYes
Oct 16, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferFLExplainedYes
Oct 15, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMIExplainedYes
Oct 15, 2026Bank accountsClosing an accountCan't close your accountCTExplainedYes
Oct 13, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNJExplainedYes
Oct 13, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineOKExplainedYes
Oct 12, 2026Bank accountsManaging an accountProblem accessing accountTXExplainedYes
Oct 11, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Oct 11, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Oct 11, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Oct 9, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Oct 9, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardLAExplainedYes
Oct 8, 2026Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Oct 8, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferSCExplainedYes
Oct 7, 2026Bank accountsManaging an accountBanking errorsNVExplainedYes
Oct 6, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardPAExplainedYes
Oct 6, 2026Bank accountsClosing an accountFunds not received from closed accountOHExplainedYes
Oct 6, 2026Prepaid & gift cardsUnexpected or other feesWIExplainedYes
Oct 6, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Oct 6, 2026Bank accountsManaging an accountDeposits and withdrawalsWAExplainedYes
Oct 5, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedALExplainedYes
Oct 5, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Oct 5, 2026Bank accountsProblem caused by your funds being lowLate or other feesGAExplainedYes
Oct 4, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardKYExplainedYes
Oct 2, 2026Bank accountsManaging an accountProblem using a debit or ATM cardVAExplainedYes
Oct 1, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billOHExplainedYes
Oct 1, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCOExplainedYes
Sep 30, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardORExplainedYes
Sep 30, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardORExplainedYes
Sep 30, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNJExplainedYes
Sep 30, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferLAExplainedYes
Sep 29, 2026Money transfers & appsFraud or scamTXExplainedYes
Sep 29, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositTXExplainedYes
Sep 29, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferOHExplainedYes
Sep 29, 2026Prepaid & gift cardsUnexpected or other feesINExplainedYes
Sep 29, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardGAExplainedYes
Sep 28, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferINExplainedYes
Sep 28, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Sep 26, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineCAExplainedYes
Sep 26, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardTXExplainedYes
Sep 25, 2026Prepaid & gift cardsUnexpected or other feesPAExplainedYes
Sep 25, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedKYExplainedYes
Sep 24, 2026Bank accountsManaging an accountProblem using a debit or ATM cardWAExplainedYes
Sep 24, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardPAExplainedYes
Sep 24, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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