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Complaint log

Netspend complaint log

The newest complaints about Netspend, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 24, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMTExplainedYes
Sep 23, 2026Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardCTExplainedYes
Sep 23, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedOHExplainedYes
Sep 23, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardOHExplainedYes
Sep 23, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardWIExplainedYes
Sep 23, 2026Prepaid & gift cardsUnexpected or other feesALExplainedYes
Sep 23, 2026Prepaid & gift cardsProblem with overdraftOverdraft chargesTNExplainedYes
Sep 22, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesRIExplainedYes
Sep 19, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNHExplainedYes
Sep 19, 2026Bank accountsManaging an accountProblem using a debit or ATM cardIAExplainedYes
Sep 17, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMDExplainedYes
Sep 17, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedDCExplainedYes
Sep 17, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to pay a billTNExplainedYes
Sep 16, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementKYExplainedYes
Sep 16, 2026Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentNYExplainedYes
Sep 16, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNCExplainedYes
Sep 16, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferTXExplainedYes
Sep 16, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedCOExplainedYes
Sep 15, 2026Bank accountsClosing an accountCompany closed your accountGAExplainedYes
Sep 15, 2026Bank accountsManaging an accountProblem accessing accountVAExplainedYes
Sep 12, 2026Bank accountsClosing an accountFunds not received from closed accountLAExplainedYes
Sep 12, 2026Bank accountsManaging an accountBanking errorsNCExplainedYes
Sep 11, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgeILExplainedYes
Sep 11, 2026Bank accountsManaging an accountBanking errorsNJExplainedYes
Sep 10, 2026Prepaid & gift cardsTrouble using the cardProblem using the card to withdraw money from an ATMCAExplainedYes
Sep 10, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Sep 10, 2026Bank accountsManaging an accountProblem accessing accountOKExplainedYes
Sep 9, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Sep 9, 2026Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardOHExplainedYes
Sep 9, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedFLExplainedYes
Sep 9, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtILExplainedYes
Sep 8, 2026Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountMSExplainedYes
Sep 8, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferKYExplainedYes
Sep 7, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedGAExplainedYes
Sep 7, 2026Bank accountsManaging an accountProblem accessing accountCAExplainedYes
Sep 6, 2026Bank accountsManaging an accountProblem accessing accountMIExplainedYes
Sep 6, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTXExplainedYes
Sep 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedLAExplainedYes
Sep 5, 2026Prepaid & gift cardsUnexpected or other feesCAExplainedYes
Sep 5, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferORExplainedYes
Sep 5, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferWIExplainedYes
Sep 5, 2026Prepaid & gift cardsUnexpected or other feesVAExplainedYes
Sep 4, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardARExplainedYes
Sep 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Sep 4, 2026Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferMNExplainedYes
Sep 4, 2026Money transfers & appsConfusing or missing disclosuresFLExplainedYes
Sep 3, 2026Bank accountsManaging an accountDeposits and withdrawalsCAExplainedYes
Sep 3, 2026Bank accountsManaging an accountProblem accessing accountTNExplainedYes
Sep 3, 2026Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardCAExplainedYes
Sep 3, 2026Prepaid & gift cardsUnexpected or other feesKYExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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