Complaint log
Netspend complaint log
The newest complaints about Netspend, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 3, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Sep 1, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 31, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Aug 29, 2026 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Aug 29, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Aug 28, 2026 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | Explained |
| Aug 28, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 27, 2026 | Prepaid & gift cards | AdvertisingConfusing or misleading advertising about the card | Explained |
| Aug 27, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Aug 27, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Aug 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | Explained |
| Aug 26, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 26, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Aug 26, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 26, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Aug 26, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 25, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Aug 25, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 25, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| Aug 25, 2026 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Aug 25, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 24, 2026 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Aug 24, 2026 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Aug 24, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Aug 24, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 24, 2026 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Aug 22, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Aug 22, 2026 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| Aug 22, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 21, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 18, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 18, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Aug 18, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Aug 18, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Aug 18, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Aug 18, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 17, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 17, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Aug 17, 2026 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Aug 17, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Aug 17, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 17, 2026 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Aug 17, 2026 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 16, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Aug 15, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Aug 15, 2026 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Aug 14, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Aug 14, 2026 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Aug 14, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Aug 13, 2026 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works