Norwich Commercial Group against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Norwich Commercial Group | 4 | new | 0% | - | 31 |
Every mortgage company ranked
Latest Norwich Commercial Group mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 10, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | No timely reply | No |
| Jul 23, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CT | No timely reply | No |
| Jan 21, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | IL | No timely reply | No |
| Dec 3, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CT | No timely reply | No |
| Oct 9, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | IL | No timely reply | No |
| May 21, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | CT | Explained | No |
| May 4, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | RI | Explained | Yes |
| May 17, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | GA | Explained | Yes |
| Aug 14, 2023 | Mortgages | Closing on a mortgage | MA | Explained | Yes |
| Jul 26, 2023 | Mortgages | Struggling to pay mortgage | PA | Explained | Yes |
| Sep 9, 2022 | Mortgages | Struggling to pay mortgage | FL | Fixed | Yes |
| Apr 18, 2022 | Mortgages | Struggling to pay mortgage | CT | Explained | Yes |
| Apr 11, 2022 | Mortgages | Trouble during payment process | ME | Explained | Yes |
| Dec 18, 2021 | Mortgages | Incorrect information on your reportAccount information incorrect | CT | Explained | Yes |
| Apr 13, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
| Mar 24, 2021 | Mortgages | Trouble during payment process | RI | Explained | Yes |
| Feb 25, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MA | Explained | Yes |
| Oct 2, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | SC | Fixed | Yes |
| Feb 6, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MD | Explained | Yes |
| Feb 6, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | MD | Explained | Yes |
| Sep 3, 2019 | Mortgages | Trouble during payment process | ME | Explained | Yes |
| Jun 19, 2019 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Feb 5, 2018 | Mortgages | Closing on a mortgage | CT | Explained | Yes |
| Apr 11, 2017 | Mortgages | Loan servicing, payments, escrow account | CT | Explained | Yes |
| Feb 17, 2017 | Mortgages | Loan servicing, payments, escrow account | CT | Explained | Yes |
| Aug 24, 2015 | Mortgages | Loan servicing, payments, escrow account | MA | Explained | Yes |
| Aug 10, 2015 | Mortgages | Application, originator, mortgage broker | FL | Fixed | Yes |
| Jun 3, 2015 | Mortgages | Loan servicing, payments, escrow account | CT | Fixed | Yes |
| May 28, 2015 | Mortgages | Loan servicing, payments, escrow account | CT | Fixed | Yes |
| Apr 22, 2015 | Mortgages | Loan servicing, payments, escrow account | CT | Explained | No |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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