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Complaint log

Ofg Bancorp complaint log

The newest complaints about Ofg Bancorp, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 1, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePRExplainedYes
Apr 29, 2026Money transfers & appsFraud or scamPRExplainedYes
Apr 17, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPRExplainedYes
Apr 17, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPRExplainedYes
Apr 14, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosurePRExplainedYes
Apr 14, 2026Money transfers & appsFraud or scamPRExplainedYes
Apr 13, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPRExplainedYes
Apr 10, 2026Auto loans & leasesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportARExplainedYes
Apr 7, 2026Credit reportingIncorrect information on your reportAccount status incorrectVIExplainedYes
Mar 27, 2026Auto loans & leasesIncorrect information on your reportAccount status incorrectPRExplainedYes
Mar 20, 2026Auto loans & leasesManaging the loan or leaseBilling problemPRExplainedYes
Mar 18, 2026MortgagesClosing on a mortgageClosing disclosure or other related disclosuresPRExplainedYes
Mar 18, 2026Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Mar 18, 2026Auto loans & leasesGetting a loan or leaseCredit denialPRExplainedYes
Mar 18, 2026Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPRExplainedYes
Mar 3, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedPRExplainedYes
Feb 20, 2026Credit reportingIncorrect information on your reportAccount information incorrectVIExplainedYes
Feb 17, 2026Bank accountsOpening an accountAccount opened without my consent or knowledgePRExplainedYes
Feb 11, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedILExplainedYes
Feb 4, 2026Credit reportingIncorrect information on your reportAccount status incorrectPRExplainedYes
Feb 2, 2026Credit reportingImproper use of your reportReporting company used your report improperlyPRExplainedYes
Jan 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Jan 20, 2026Credit reportingIncorrect information on your reportAccount status incorrectVIExplainedYes
Jan 18, 2026MortgagesStruggling to pay mortgageForeclosurePRExplainedYes
Jan 15, 2026Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyVIExplainedYes
Jan 6, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectPRExplainedYes
Jan 5, 2026Auto loans & leasesRepossessionLoan balance remaining after the vehicle is repossessed and soldPRExplainedYes
Jan 2, 2026Money transfers & appsMoney was not available when promisedFLExplainedYes
Dec 26, 2025Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesPRExplainedYes
Dec 25, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Dec 20, 2025Payday & personal loansIncorrect information on your reportAccount information incorrectTXExplainedYes
Dec 19, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Dec 19, 2025Auto loans & leasesRepossessionCompany communicating payment assistance or payment extension optionsPRExplainedYes
Dec 11, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputePRExplainedYes
Dec 9, 2025Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
Dec 2, 2025Money transfers & appsMoney was not available when promisedPRExplainedYes
Dec 1, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportPRExplainedYes
Nov 26, 2025Bank accountsManaging an accountDeposits and withdrawalsPRExplainedYes
Nov 25, 2025Credit reportingIncorrect information on your reportAccount status incorrect-ExplainedYes
Nov 8, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes
Nov 7, 2025Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesPRExplainedYes
Nov 6, 2025Auto loans & leasesImproper use of your reportCredit inquiries on your report that you don't recognizePRExplainedYes
Oct 24, 2025Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanPRExplainedYes
Oct 24, 2025Auto loans & leasesRepossessionDeficiency balance after repossessionPRExplainedYes
Oct 15, 2025Bank accountsManaging an accountProblem making or receiving paymentsPRExplainedYes
Oct 9, 2025Auto loans & leasesManaging the loan or leaseProblem with the interest ratePRExplainedYes
Oct 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectPRExplainedYes
Oct 7, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursLAExplainedYes
Oct 7, 2025Credit reportingIncorrect information on your reportOld information reappears or never goes awayPRExplainedYes
Oct 4, 2025Credit reportingIncorrect information on your reportAccount status incorrectFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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