Mortgage company · complaint record
One Reverse Mortgage complaints
Filed under ONE REVERSE MORTGAGE, LLC
Consumers have filed 41 complaints about One Reverse Mortgage since 2012, none in the last 12 months. It answered 80.5% on time and closed 14% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 41
- Last 12 months
- 0
- Answered on time
- 80.5%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- -
Since October 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Mar 4, 2025
One Reverse Mortgage complaints by month
The busiest month was January 2013 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How One Reverse Mortgage answered all time
- Closed with monetary relief512.2%
- Closed with explanation3175.6%
- Untimely response512.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What One Reverse Mortgage complaints are about
Top One Reverse Mortgage problems
Where One Reverse Mortgage complaints come from
Most complaints: Florida (7), California (4), Texas (4), Michigan (3), Nevada (2).
One Reverse Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | One Reverse MortgageMortgages | - | 0 | - |
Compare side by side: One Reverse Mortgage vs Midwest Loan Services · One Reverse Mortgage vs Truhome Solutions · One Reverse Mortgage vs NEXA Mortgage · One Reverse Mortgage vs Hilltop
What people say about One Reverse Mortgage
All experiencesNo experiences with One Reverse Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest One Reverse Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 4, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Aug 7, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 13, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | No timely reply |
| Mar 21, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Sep 30, 2021 | Mortgages | Struggling to pay mortgage | No timely reply |
| Jun 2, 2020 | Mortgages | Closing on a mortgage | No timely reply |
| Jan 14, 2020 | Mortgages | Closing on a mortgage | No timely reply |
| Aug 20, 2019 | Mortgages | Closing on a mortgage | No timely reply |
| Mar 8, 2019 | Mortgages | Trouble during payment process | Explained |
| Oct 17, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 20, 2018 | Mortgages | Trouble during payment process | Explained |
| Oct 20, 2017 | Mortgages | Trouble during payment process | Explained |
Questions about One Reverse Mortgage
How many complaints does One Reverse Mortgage have?
One Reverse Mortgage has 41 complaints on record since October 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does One Reverse Mortgage respond to complaints?
Yes. One Reverse Mortgage answered 80.5% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with One Reverse Mortgage?
The most common problems are application, originator, mortgage broker (17), trouble during payment process (4), applying for a mortgage or refinancing an existing mortgage (4).
Is One Reverse Mortgage legit?
One Reverse Mortgage is a real company with a public complaint record: consumers have complained about it 41 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is One Reverse Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against One Reverse Mortgage?
Complain to One Reverse Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most One Reverse Mortgage complaints come from?
Most come from Florida (7), California (4), Texas (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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