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Payday & personal loans

Oportun payday & personal loans complaints

Consumers have filed 377 complaints about Oportun's payday & personal loans, 53 in the last 12 months (-16%). Oportun answered 98.1% on time and closed 6% with relief. See the whole Oportun record.

Oportun against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Oportun53-16%98.1%6%377

Every lender ranked

Latest Oportun payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Sep 17, 2025Payday & personal loansIssues with repaymentILExplainedYes
Sep 10, 2025Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Sep 9, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Sep 4, 2025Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Sep 4, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Sep 3, 2025Payday & personal loansGetting a line of creditNJExplainedYes
Sep 2, 2025Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Aug 22, 2025Payday & personal loansCredit monitoring or identity theft protection servicesReceived unwanted marketing or advertisingCAExplainedYes
Aug 16, 2025Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Aug 12, 2025Payday & personal loansCharged fees or interest you didn't expectNJExplainedYes
Aug 11, 2025Payday & personal loansCharged fees or interest you didn't expectCAFixedYes
Aug 11, 2025Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Aug 11, 2025Payday & personal loansImproper use of your reportReporting company used your report improperlyCAExplainedYes
Aug 9, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Aug 5, 2025Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Jul 20, 2025Payday & personal loansImproper use of your reportReporting company used your report improperlyILExplainedYes
Jul 14, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jul 11, 2025Payday & personal loansVehicle was repossessed or sold the vehicleFLExplainedYes
Jul 3, 2025Payday & personal loansProblem with a company's investigation into an existing problemProblem with personal statement of disputeILExplainedYes
Jun 26, 2025Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Jun 11, 2025Payday & personal loansStruggling to pay your loanLAExplainedYes
Jun 6, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jun 2, 2025Payday & personal loansIncorrect information on your reportPersonal information incorrectCAExplainedYes
May 24, 2025Payday & personal loansGetting the loanTXExplainedYes
May 16, 2025Payday & personal loansCharged fees or interest you didn't expectMIExplainedYes
May 14, 2025Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
May 6, 2025Payday & personal loansReceived a loan you didn't apply forFLExplainedYes
May 5, 2025Payday & personal loansStruggling to pay your loanNJExplainedYes
May 2, 2025Payday & personal loansProblem when making paymentsCAExplainedYes
Apr 14, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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