Credit bureau · complaint record
Pacific Premier Bancorp complaints
Filed under PACIFIC PREMIER BANCORP, INC.
Consumers have filed 105 complaints about Pacific Premier Bancorp since 2020, 30 of them in the last 12 months (+76% on the year before). It answered 0% on time and closed 4% with relief for the customer. The most common problem is incorrect information on your report.
Poor response record. How it works
- Complaints on record
- 105
- Last 12 months
- 30
- Answered on time
- 0%
- Closed with relief
- 4%
- Last 30 days
- 0
- Rank
- #120 of 566
Since January 2020
+76% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 2, 2026
Most complained-about credit bureaus & report companies
Pacific Premier Bancorp complaints by month
The busiest month was August 2024 (5 complaints). Complaints in the last 12 months are up 76% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Pacific Premier Bancorp answered last 12 months
- Untimely response30100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/450% on time
- Relief for customers0/404.4% closed with relief
- Complaint trend2/15+76% vs last year
What Pacific Premier Bancorp complaints are about
Top Pacific Premier Bancorp problems
Inside "Managing an account"
- Deposits and withdrawals 12
- Banking errors 7
- Fee problem 5
- Problem accessing account 3
- Funds not handled or disbursed as instructed 3
- Problem making or receiving payments 1
Where Pacific Premier Bancorp complaints come from
Most complaints: California (47), Florida (6), Georgia (6), Michigan (3), South Carolina (3).
Pacific Premier Bancorp compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | William D. Meeker EnterprisesCredit reporting | 60 | 33 | C |
| 2 | Auto TrakkCredit reporting | 53 | 33 | C |
| 3 | Shabana MotorsCredit reporting | 47 | 30 | D |
| 4 | Pacific Premier BancorpCredit reporting | 2 | 30 | F |
| 5 | Automobile AcceptanceCredit reporting | 50 | 29 | C |
| 6 | Expert Credit SweepsCredit reporting | 10 | 29 | F |
| 7 | Apple FinancingCredit reporting | 57 | 28 | C |
| 8 | Nav TechnologiesCredit reporting | 55 | 28 | C |
Compare side by side: Pacific Premier Bancorp vs William D. Meeker Enterprises · Pacific Premier Bancorp vs Auto Trakk · Pacific Premier Bancorp vs Shabana Motors · Pacific Premier Bancorp vs Automobile Acceptance
What people say about Pacific Premier Bancorp
All experiencesNo experiences with Pacific Premier Bancorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Pacific Premier Bancorp complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 2, 2026 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | No timely reply |
| Oct 2, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | No timely reply |
| Sep 25, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | No timely reply |
| Sep 17, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Sep 16, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| Aug 24, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jul 23, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Jun 28, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jun 14, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Jun 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Jun 4, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| May 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
Questions about Pacific Premier Bancorp
How many complaints does Pacific Premier Bancorp have?
Pacific Premier Bancorp has 105 complaints on record since January 2020, including 30 in the last 12 months and 0 in the last 30 days. That makes it number 885 of every company by complaints this year.
Does Pacific Premier Bancorp respond to complaints?
Yes. Pacific Premier Bancorp answered 0% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix. The rest were mostly closed with an explanation only. Its Response Score is 2/100 (grade F).
What do people complain about most with Pacific Premier Bancorp?
The most common problems are incorrect information on your report (22), problem with a company's investigation into an existing problem (5), attempts to collect debt not owed (4).
Is Pacific Premier Bancorp legit?
Pacific Premier Bancorp is a real company with a public complaint record: consumers have complained about it 105 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Pacific Premier Bancorp legit? for the signals, red flags and how to protect yourself.
Are complaints about Pacific Premier Bancorp going up or down?
Up. There were 30 complaints in the last 12 months against 17 in the 12 before (+76%). See every month.
How do I file a complaint against Pacific Premier Bancorp?
Complain to Pacific Premier Bancorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Pacific Premier Bancorp complaints come from?
Most come from California (47), Florida (6), Georgia (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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