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Complaint log

PatientFi complaint log

The newest complaints about PatientFi, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Jun 15, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeWAExplainedYes
Jun 13, 2026Payday & personal loansProblem with additional add-on products or servicesVAExplainedYes
Jun 13, 2026Credit cardsFees or interestProblem with feesUTExplainedYes
Jun 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jun 7, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeMDExplainedYes
Jun 6, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
May 31, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
May 31, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
May 27, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
May 18, 2026Payday & personal loansGetting the loanNEExplainedYes
May 18, 2026Payday & personal loansIncorrect information on your reportAccount information incorrectPAExplainedYes
May 17, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedSCExplainedYes
May 3, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursOHExplainedYes
May 2, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardGAExplainedYes
Apr 28, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Apr 28, 2026Payday & personal loansCharged fees or interest you didn't expectCAMoney backYes
Apr 14, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedYes
Apr 14, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Apr 14, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Apr 13, 2026Payday & personal loansProblem with additional add-on products or servicesMNExplainedYes
Apr 13, 2026Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedYes
Apr 10, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Apr 10, 2026Credit reportingIncorrect information on your reportAccount status incorrectMNExplainedYes
Apr 9, 2026Payday & personal loansProblem with additional add-on products or servicesNJExplainedYes
Apr 9, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Apr 8, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectCAExplainedYes
Apr 7, 2026Payday & personal loansCharged fees or interest you didn't expectCAMoney backYes
Apr 6, 2026Credit cardsFees or interestProblem with feesUTExplainedYes
Apr 3, 2026Payday & personal loansCharged fees or interest you didn't expectORMoney backYes
Mar 31, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Mar 27, 2026Debt relief & credit repairConfusing or misleading advertising or marketingTXExplainedYes
Mar 27, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Mar 26, 2026Payday & personal loansProblem when making paymentsMAExplainedYes
Mar 24, 2026Debt collectionCommunication tacticsFrequent or repeated callsVAExplainedYes
Mar 24, 2026Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes
Mar 23, 2026Payday & personal loansStruggling to pay your loanVAExplainedYes
Mar 23, 2026Payday & personal loansProblem with additional add-on products or servicesCTMoney backYes
Mar 20, 2026Credit cardsOther features, terms, or problemsOther problemCTExplainedYes
Mar 18, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Mar 17, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Mar 17, 2026Payday & personal loansCharged fees or interest you didn't expectLAExplainedYes
Mar 11, 2026Payday & personal loansProblem with the payoff process at the end of the loanNJMoney backYes
Mar 11, 2026Payday & personal loansProblem when making paymentsNYFixedYes
Mar 11, 2026Payday & personal loansProblem with additional add-on products or servicesAZExplainedYes
Mar 10, 2026Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtCAMoney backYes
Mar 10, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
Mar 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Feb 24, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Feb 24, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportUTExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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