Complaint log
Payactiv complaint log
The newest complaints about Payactiv, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 15, 2023 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| Jul 6, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jul 1, 2023 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| May 30, 2023 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| May 18, 2023 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Mar 31, 2023 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Mar 6, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Feb 27, 2023 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Explained |
| Feb 14, 2023 | Prepaid & gift cards | Problem with a purchase or transferCard company isn't resolving a dispute about a purchase or transfer | Explained |
| Jan 10, 2023 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Dec 5, 2022 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting, activating, or registering a card | Explained |
| Dec 2, 2022 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Nov 22, 2022 | Bank accounts | Closing an accountCan't close your account | Explained |
| Sep 23, 2022 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Aug 22, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Jun 18, 2022 | Prepaid & gift cards | Trouble using the cardProblem adding money | Explained |
| Apr 21, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Dec 9, 2021 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble closing card | Explained |
| Oct 26, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 23, 2020 | Prepaid & gift cards | Trouble using the cardTrouble using the card to spend money in a store or online | Explained |
| Sep 18, 2019 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works