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Complaint log

Payactiv complaint log

The newest complaints about Payactiv, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Aug 30, 2025Payday & personal loansUnexpected feesTXExplainedYes
Aug 20, 2025Money transfers & appsConfusing or misleading advertising or marketingUTExplainedYes
Aug 20, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferAZExplainedYes
Aug 1, 2025Payday & personal loansConfusing or missing disclosuresAZExplainedYes
Jul 14, 2025Money transfers & appsUnexpected or other feesINExplainedYes
Jun 27, 2025Money transfers & appsWrong amount charged or receivedCAExplainedNo
Jun 15, 2025Bank accountsManaging an accountDeposits and withdrawalsTXExplainedYes
Jun 13, 2025Payday & personal loansUnexpected feesVAExplainedYes
Jun 12, 2025Payday & personal loansUnexpected feesTXExplainedNo
Jun 10, 2025Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardORExplainedYes
Jun 3, 2025Payday & personal loansIssues with repaymentAZExplainedYes
Jun 1, 2025Payday & personal loansProblems receiving the advanceNCExplainedYes
May 20, 2025Prepaid & gift cardsTrouble using the cardProblem with direct depositORExplainedNo
Apr 14, 2025Payday & personal loansIssues with repaymentCAExplainedNo
Apr 1, 2025Money transfers & appsUnauthorized transactions or other transaction problemOKExplainedNo
Jan 23, 2025Bank accountsManaging an accountProblem making or receiving paymentsNCExplainedYes
Jan 12, 2025Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferIDExplainedYes
Jan 4, 2025Prepaid & gift cardsTrouble using the cardProblem with direct depositORExplainedYes
Nov 26, 2024Payday & personal loansIssues with repaymentTXExplainedYes
Nov 17, 2024Prepaid & gift cardsTrouble using the cardProblem with direct depositORExplainedYes
Oct 28, 2024Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCAExplainedYes
Oct 7, 2024Credit cardsGetting a credit cardCard opened without my consent or knowledgePAExplainedYes
Sep 9, 2024Bank accountsManaging an accountDeposits and withdrawalsVAExplainedNo
Aug 30, 2024Prepaid & gift cardsAdvertisingChanges in terms from what was offered or advertisedVAExplainedYes
Aug 20, 2024Payday & personal loansProblems receiving the advanceDCExplainedYes
Aug 13, 2024Payday & personal loansProblems receiving the advanceNVExplainedYes
Aug 6, 2024Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferMSExplainedYes
Aug 6, 2024Bank accountsManaging an accountDeposits and withdrawalsOKExplainedYes
Aug 2, 2024Payday & personal loansIssues with repaymentTXExplainedYes
Jul 31, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Jul 24, 2024Bank accountsManaging an accountProblem making or receiving paymentsTXExplainedNo
Jul 22, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNYExplainedYes
Jul 11, 2024Prepaid & gift cardsAdvertisingConfusing or misleading advertising about the cardORExplainedYes
Jul 1, 2024Payday & personal loansProblems receiving the advanceNVExplainedYes
Jun 16, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNCExplainedYes
Apr 29, 2024Prepaid & gift cardsUnexpected or other feesNCExplainedYes
Apr 3, 2024Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedNVExplainedYes
Feb 10, 2024Payday & personal loansProblems receiving the advanceTXExplainedYes
Jan 25, 2024Prepaid & gift cardsUnexpected or other feesCTExplainedYes
Jan 12, 2024Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNVExplainedYes
Jan 8, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineRIExplainedYes
Dec 19, 2023Prepaid & gift cardsUnexpected or other feesILExplainedYes
Dec 17, 2023Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferILExplainedYes
Nov 3, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardFLExplainedYes
Oct 31, 2023Bank accountsOpening an accountAccount opened without my consent or knowledgeCTExplainedYes
Oct 13, 2023Prepaid & gift cardsProblem getting a card or closing an accountTrouble getting a working replacement cardTXExplainedYes
Oct 5, 2023Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardILExplainedYes
Sep 8, 2023Bank accountsManaging an accountProblem making or receiving paymentsILExplainedYes
Jul 18, 2023Prepaid & gift cardsUnexpected or other feesMOExplainedYes
Jul 16, 2023Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentIDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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