Bank accounts

Populus Financial bank accounts complaints

Consumers have filed 39 complaints about Populus Financial's bank accounts, 2 in the last 12 months. Populus Financial answered 100% on time and closed 0% with relief. See the whole Populus Financial record.

Populus Financial against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Populus Financial (ACE Cash Express)	2	new	100%	0%	39

Every bank ranked

Latest Populus Financial bank accounts complaints

Received	About	Issue	State	Answer	On time
Apr 28, 2026	Bank accounts	Managing an accountProblem making or receiving payments	CA	Explained	Yes
Feb 11, 2026	Bank accounts	Managing an accountFee problem	CA	Explained	Yes
May 15, 2025	Bank accounts	Managing an accountCashing a check	TX	Explained	Yes
Dec 18, 2024	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	DC	Explained	Yes
Dec 13, 2024	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	OR	Explained	Yes
Jul 29, 2024	Bank accounts	Managing an accountCashing a check	DC	Explained	Yes
May 22, 2023	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	Yes
Jan 6, 2022	Bank accounts	Managing an accountProblem making or receiving payments	AZ	Explained	Yes
Dec 31, 2021	Bank accounts	Managing an accountCashing a check	TX	Explained	Yes
Dec 5, 2021	Bank accounts	Opening an accountDidn't receive terms that were advertised	TX	Explained	Yes
Oct 22, 2021	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	Yes
Sep 30, 2021	Bank accounts	Opening an accountDidn't receive terms that were advertised	GA	Explained	Yes
Aug 26, 2021	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	AL	Explained	Yes
Aug 14, 2021	Bank accounts	Opening an accountDidn't receive terms that were advertised	VA	Explained	Yes
Jul 15, 2021	Bank accounts	Closing an accountCan't close your account	ME	Explained	Yes
Jun 30, 2021	Bank accounts	Opening an accountDidn't receive terms that were advertised	ME	Explained	Yes
Jun 28, 2021	Bank accounts	Managing an accountProblem accessing account	UT	Explained	Yes
Nov 25, 2020	Bank accounts	Opening an accountDidn't receive terms that were advertised	NV	Explained	Yes
Sep 16, 2020	Bank accounts	Managing an accountCashing a check	TX	Explained	Yes
Jul 6, 2020	Bank accounts	Closing an accountFunds not received from closed account	CO	Explained	Yes
Jan 18, 2020	Bank accounts	Managing an accountBanking errors	CA	Explained	Yes
Jan 10, 2020	Bank accounts	Managing an accountBanking errors	CA	Explained	Yes
Dec 4, 2019	Bank accounts	Opening an accountDidn't receive terms that were advertised	MN	Explained	Yes
Sep 18, 2019	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	TX	Explained	Yes
May 7, 2019	Bank accounts	Managing an accountCashing a check	TX	Explained	Yes
Oct 31, 2018	Bank accounts	Managing an accountCashing a check	TX	Explained	Yes
Jul 18, 2018	Bank accounts	Managing an accountFee problem	TX	Explained	Yes
May 17, 2018	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	FL	Explained	Yes
Feb 20, 2018	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Jan 8, 2017	Bank accounts	Deposits and withdrawals	TX	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works