Auto lender · complaint record
Prestige Financial Services complaints
Filed under PRESTIGE FINANCIAL SERVICES INC
Consumers have filed 831 complaints about Prestige Financial Services since 2013, none in the last 12 months. It answered 98.9% on time and closed 6% with relief for the customer. The most common problem is managing the loan or lease.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 831
- Last 12 months
- 0
- Answered on time
- 98.9%
- Closed with relief
- 6%
- Last 30 days
- 0
- Rank
- -
Since March 2013
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Dec 8, 2023
Prestige Financial Services complaints by month
The busiest month was September 2023 (19 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Prestige Financial Services answered all time
- Closed with monetary relief394.7%
- Closed with non-monetary relief121.4%
- Closed with explanation78093.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Prestige Financial Services complaints are about
Top Prestige Financial Services problems
Inside "Managing the loan or lease"
- Billing problem 58
- Problem with fees charged 15
- Problem with the interest rate 14
- Problem with additional products or services purchased with the loan 9
- Loan sold or transferred to another company 1
Where Prestige Financial Services complaints come from
Most complaints: Texas (104), Illinois (101), Georgia (69), Arizona (57), Maryland (54).
Prestige Financial Services compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Prestige Financial ServicesAuto loans & leases | - | 0 | - |
Compare side by side: Prestige Financial Services vs The Savings Group · Prestige Financial Services vs AC AutoPay LLC, Denver, CO Branch · Prestige Financial Services vs CARS Acquisition · Prestige Financial Services vs EA Holdings
What people say about Prestige Financial Services
All experiencesNo experiences with Prestige Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Prestige Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 8, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 7, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 6, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Dec 2, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Dec 1, 2023 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Nov 29, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 28, 2023 | Credit reporting | Identity theft protection or other monitoring servicesBilling dispute for services | Explained |
| Nov 27, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 21, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 17, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 15, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 13, 2023 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
Questions about Prestige Financial Services
How many complaints does Prestige Financial Services have?
Prestige Financial Services has 831 complaints on record since March 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Prestige Financial Services respond to complaints?
Yes. Prestige Financial Services answered 98.9% of its complaints on time (within 15 days) and closed 6% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Prestige Financial Services?
The most common problems are managing the loan or lease (156), incorrect information on your report (139), improper use of your report (120).
Is Prestige Financial Services legit?
Prestige Financial Services is a real company with a public complaint record: consumers have complained about it 831 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Prestige Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Prestige Financial Services?
Complain to Prestige Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Prestige Financial Services complaints come from?
Most come from Texas (104), Illinois (101), Georgia (69). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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