Student loans
RMS-Recovery Management Services student loans complaints
Consumers have filed 12 complaints about RMS-Recovery Management Services's student loans. See the whole RMS-Recovery Management Services record.
RMS-Recovery Management Services against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | RMS-Recovery Management Services | 0 | - | - |
Latest RMS-Recovery Management Services student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 30, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jun 14, 2025 | Student loans | Struggling to repay your loanBankruptcy | Explained |
| Nov 15, 2021 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 3, 2020 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jul 13, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Mar 30, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 20, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jan 5, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jul 19, 2016 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
| Jul 12, 2016 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Mar 8, 2016 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Mar 11, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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