Mortgage company · complaint record
Ross Mortgage complaints
Filed under ROSS MORTGAGE CORPORATION
Consumers have filed 9 complaints about Ross Mortgage since 2013, none in the last 12 months. It answered 55.6% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 0
- Answered on time
- 55.6%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since June 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jun 20, 2025
Ross Mortgage complaints by month
The busiest month was July 2021 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ross Mortgage answered all time
- Closed with explanation777.8%
- Untimely response222.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ross Mortgage complaints are about
Top Ross Mortgage problems
Where Ross Mortgage complaints come from
Most complaints: Michigan (5), South Carolina (1), Tennessee (1), Florida (1), Maryland (1).
Ross Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Ross MortgageMortgages | - | 0 | - |
Compare side by side: Ross Mortgage vs Midwest Loan Services · Ross Mortgage vs Truhome Solutions · Ross Mortgage vs NEXA Mortgage · Ross Mortgage vs Hilltop
What people say about Ross Mortgage
All experiencesNo experiences with Ross Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ross Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 20, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| Feb 20, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | No timely reply |
| Jul 12, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jul 7, 2021 | Mortgages | Closing on a mortgage | Explained |
| Apr 17, 2021 | Mortgages | Trouble during payment process | Explained |
| Aug 2, 2019 | Mortgages | Trouble during payment process | Explained |
| Jun 17, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
| Jul 24, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Jun 6, 2013 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about Ross Mortgage
How many complaints does Ross Mortgage have?
Ross Mortgage has 9 complaints on record since June 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Ross Mortgage respond to complaints?
Yes. Ross Mortgage answered 55.6% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Ross Mortgage?
The most common problems are trouble during payment process (2), applying for a mortgage or refinancing an existing mortgage (2), closing on a mortgage (1).
Is Ross Mortgage legit?
Ross Mortgage is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ross Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ross Mortgage?
Complain to Ross Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ross Mortgage complaints come from?
Most come from Michigan (5), South Carolina (1), Tennessee (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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