Bank · complaint record
Scottrade Bank complaints
Consumers have filed 195 complaints about Scottrade Bank since 2015, none in the last 12 months. It answered 99% on time and closed 1% with relief for the customer. The most common problem is account opening, closing, or management.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 195
- Last 12 months
- 0
- Answered on time
- 99%
- Closed with relief
- 1%
- Last 30 days
- 0
- Rank
- -
Since January 2015
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Sep 15, 2017
Scottrade Bank complaints by month
The busiest month was November 2015 (67 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Scottrade Bank answered all time
- Closed with monetary relief10.5%
- Closed with non-monetary relief10.5%
- Closed with explanation3216.4%
- Closed16182.6%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Scottrade Bank complaints are about
Top Scottrade Bank problems
Where Scottrade Bank complaints come from
Most complaints: California (152), Missouri (9), Connecticut (6), Ohio (5), Puerto Rico (4).
Scottrade Bank compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | Scottrade BankBank accounts | - | 0 | - |
Compare side by side: Scottrade Bank vs Bancfirst · Scottrade Bank vs Banner · Scottrade Bank vs Customers Bancorp · Scottrade Bank vs RBC Bank
What people say about Scottrade Bank
All experiencesNo experiences with Scottrade Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Scottrade Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 15, 2017 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Apr 9, 2017 | Bank accounts | Account opening, closing, or management | Closed |
| Apr 5, 2017 | Bank accounts | Account opening, closing, or management | Explained |
| Mar 14, 2017 | Bank accounts | Deposits and withdrawals | Explained |
| Mar 11, 2017 | Bank accounts | Account opening, closing, or management | Closed |
| Dec 20, 2016 | Bank accounts | Using a debit or ATM card | Closed |
| Dec 15, 2016 | Bank accounts | Using a debit or ATM card | Explained |
| Dec 6, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Dec 2, 2016 | Bank accounts | Using a debit or ATM card | Explained |
| Nov 12, 2016 | Bank accounts | Using a debit or ATM card | Closed |
| Oct 25, 2016 | Bank accounts | Account opening, closing, or management | Closed |
| Oct 14, 2016 | Bank accounts | Using a debit or ATM card | Closed |
Questions about Scottrade Bank
How many complaints does Scottrade Bank have?
Scottrade Bank has 195 complaints on record since January 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Scottrade Bank respond to complaints?
Yes. Scottrade Bank answered 99% of its complaints on time (within 15 days) and closed 1% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Scottrade Bank?
The most common problems are account opening, closing, or management (113), deposits and withdrawals (49), using a debit or ATM card (16).
Is Scottrade Bank legit?
Scottrade Bank is a real company with a public complaint record: consumers have complained about it 195 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Scottrade Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Scottrade Bank?
Complain to Scottrade Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Scottrade Bank complaints come from?
Most come from California (152), Missouri (9), Connecticut (6). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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