Student loans
Second Alliance student loans complaints
Consumers have filed 10 complaints about Second Alliance's student loans, 3 in the last 12 months. Second Alliance answered 100% on time and closed 0% with relief. See the whole Second Alliance record.
Second Alliance against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Second Alliance | 3 | 100% | 0% |
Latest Second Alliance student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 22, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 20, 2026 | Student loans | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Jun 18, 2026 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 7, 2025 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 19, 2025 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Feb 3, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 4, 2024 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 12, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 23, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Jul 22, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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