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Complaint log

Servicing Solutions complaint log

The newest complaints about Servicing Solutions, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 2, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Mar 2, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Mar 1, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Feb 28, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeVAExplainedYes
Feb 28, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursRIExplainedYes
Feb 28, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Feb 28, 2025Credit reportingIncorrect information on your reportAccount information incorrectMAExplainedYes
Feb 28, 2025Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMIExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseALExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportAccount information incorrectMIExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseORExplainedYes
Feb 27, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Feb 21, 2025Debt collectionWritten notification about debtDidn't receive notice of right to disputeTNExplainedYes
Feb 13, 2025Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Feb 10, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Feb 6, 2025Debt collectionElectronic communicationsFrequent or repeated messagesMDExplainedYes
Jan 28, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Jan 26, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftTNExplainedYes
Jan 25, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Jan 16, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Jan 10, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountAZExplainedYes
Jan 9, 2025Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes
Jan 9, 2025Debt collectionAttempts to collect debt not owedDebt was paidILExplainedYes
Jan 5, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardFLExplainedYes
Dec 30, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Dec 27, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedOHExplainedYes
Dec 18, 2024Credit cardsClosing your accountCan't close your accountPAExplainedYes
Dec 11, 2024Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Dec 9, 2024Credit cardsClosing your accountCan't close your accountNCExplainedYes
Nov 30, 2024Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jun 27, 2024Credit reportingIncorrect information on your reportInformation is missing that should be on the reportSCExplainedYes
May 24, 2024Auto loans & leasesManaging the loan or leaseLoan sold or transferred to another companyLAExplainedYes
Mar 28, 2024Auto loans & leasesIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 24, 2023Credit reportingIncorrect information on your reportAccount status incorrectAZExplainedNo
Apr 5, 2023Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Apr 5, 2023Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Apr 2, 2023Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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