Debt collector · complaint record
Sezzle complaints
Filed under Sezzle Inc.
Consumers have filed 1,592 complaints about Sezzle since 2021, 845 of them in the last 12 months (+85% on the year before). It answered 99.9% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is incorrect information on your report.
Weak response record. How it works
- Complaints on record
- 1,592
- Last 12 months
- 845
- Answered on time
- 99.9%
- Closed with relief
- 0%
- Last 30 days
- 51
- Rank
- #56 of 1,963
Since January 2021
+85% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 12, 2026
Most complained-about debt collectors
Sezzle complaints by month
The busiest month was December 2025 (85 complaints). Complaints in the last 12 months are up 85% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Sezzle answered last 12 months
- Closed with explanation845100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time44/4599.9% on time
- Relief for customers0/400% closed with relief
- Complaint trend1/15+85% vs last year
What Sezzle complaints are about
Top Sezzle problems last 12 months
Inside "Incorrect information on your report"
- Account information incorrect 149
- Account status incorrect 128
- Information belongs to someone else 116
- Old information reappears or never goes away 13
- Information is missing that should be on the report 4
- Public record information inaccurate 2
Where Sezzle complaints come from
Most complaints: Texas (266), Florida (126), California (117), Georgia (114), New York (80).
Sezzle compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | LJ Ross AssociatesDebt collection | 48 | 932 | D |
| 2 | Credit Systems InternationalDebt collection | 52 | 877 | C |
| 3 | TekCollectDebt collection | 55 | 872 | C |
| 4 | SezzleDebt collection | 45 | 845 | D |
| 5 | AcimaDebt collection | 67 | 820 | B |
| 6 | Bull City Financial SolutionsDebt collection | 51 | 810 | C |
| 7 | Opportunity FinancialDebt collection | 54 | 778 | C |
| 8 | Monterey Financial ServicesDebt collection | 52 | 774 | C |
Compare side by side: Sezzle vs LJ Ross Associates · Sezzle vs Credit Systems International · Sezzle vs TekCollect · Sezzle vs Acima
What people say about Sezzle
All experiencesNo experiences with Sezzle yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Sezzle complaints
Full logQuestions about Sezzle
How many complaints does Sezzle have?
Sezzle has 1,592 complaints on record since January 2021, including 845 in the last 12 months and 51 in the last 30 days. That makes it number 144 of every company by complaints this year.
Does Sezzle respond to complaints?
Yes. Sezzle answered 99.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with Sezzle?
The most common problems are incorrect information on your report (414), took or threatened to take negative or legal action (185), attempts to collect debt not owed (178).
Is Sezzle legit?
Sezzle is a real company with a public complaint record: consumers have complained about it 1,592 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sezzle legit? for the signals, red flags and how to protect yourself.
Are complaints about Sezzle going up or down?
Up. There were 845 complaints in the last 12 months against 456 in the 12 before (+85%). See every month.
How do I file a complaint against Sezzle?
Complain to Sezzle in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Sezzle complaints come from?
Most come from Texas (266), Florida (126), California (117). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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