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Signature Bank complaints

Consumers have filed 48 complaints about Signature Bank since 2013, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing an account.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
48

Since June 2013

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 99.3%

Closed with relief
0%

Typical bank: 19%

Last 30 days
0

Newest: Feb 17, 2023

Rank
-

Signature Bank complaints by month

The busiest month was April 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Signature Bank answered all time

  • Closed with explanation48100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Signature Bank complaints are about

  • Bank accounts2450%
  • Money transfers & apps1021%
  • Mortgages919%
  • Credit cards24%
  • Credit reporting12%
  • Crypto12%
  • Auto loans & leases12%

Top Signature Bank problems

Inside "Managing an account"

  • Funds not handled or disbursed as instructed 6
  • Deposits and withdrawals 4
  • Problem using a debit or ATM card 2
  • Problem accessing account 1
  • Problem making or receiving payments 1
  • Cashing a check 1

Where Signature Bank complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New York (25), California (5), New Jersey (3), Maryland (2), Florida (2).

Signature Bank compared with other banks & credit unions

#CompanyScore12 monthsChangeOn timeReliefGrade
1BancfirstBank accounts4928+56%100%0%D
2BannerBank accounts5128+40%100%0%C
3Customers BancorpBank accounts5728+75%100%8%C
4RBC BankBank accounts5926new96.2%19%C
5TruebillBank accounts9526new100%50%A
6City National BankBank accounts9125+32%100%36%A
7FirstbankBank accounts6925-4%100%12%B
8Signature BankBank accounts-0new100%0%-

Compare side by side: Signature Bank vs Bancfirst · Signature Bank vs Banner · Signature Bank vs Customers Bancorp · Signature Bank vs RBC Bank

What people say about Signature Bank

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Latest Signature Bank complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Feb 17, 2023Money transfers & appsFraud or scamMTExplainedYes
Dec 28, 2022Money transfers & appsFraud or scamTXExplainedYes
Dec 24, 2022Bank accountsManaging an accountCashing a checkNYExplainedYes
Dec 18, 2022Money transfers & appsFraud or scam-ExplainedYes
Sep 16, 2022CryptoFraud or scamCAExplainedYes
Aug 17, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedPAExplainedYes
Jul 14, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Jul 13, 2022Bank accountsManaging an accountProblem making or receiving paymentsNYExplainedYes
Jul 12, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedMDExplainedYes
Jun 2, 2022Money transfers & appsMoney was not available when promisedFLExplainedYes
May 31, 2022Bank accountsManaging an accountDeposits and withdrawalsNYExplainedYes
Mar 1, 2022Bank accountsManaging an accountProblem using a debit or ATM cardNVExplainedYes

Questions about Signature Bank

How many complaints does Signature Bank have?

Signature Bank has 48 complaints on record since June 2013, including 0 in the last 12 months and 0 in the last 30 days.

Does Signature Bank respond to complaints?

Yes. Signature Bank answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Signature Bank?

The most common problems are managing an account (16), fraud or scam (7), trouble during payment process (3).

Is Signature Bank legit?

Signature Bank is a real company with a public complaint record: consumers have complained about it 48 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Signature Bank legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Signature Bank?

Complain to Signature Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Signature Bank complaints come from?

Most come from New York (25), California (5), New Jersey (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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