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Student loans

SinglePoint GI student loans complaints

Consumers have filed 28 complaints about SinglePoint GI's student loans, 10 in the last 12 months. SinglePoint GI answered 100% on time and closed 0% with relief. See the whole SinglePoint GI record.

SinglePoint GI against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13SinglePoint GI10new100%0%28

Every loan servicer ranked

Latest SinglePoint GI student loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanINIn progressYes
Sep 30, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNCExplainedYes
Sep 22, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanARExplainedYes
Sep 9, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanOKExplainedYes
Aug 24, 2026Student loansIssue where my lender is my schoolIssues with fees connected to the loanNCExplainedYes
Jul 15, 2026Student loansDealing with your lender or servicerKeep getting calls about your loanCTExplainedYes
Jun 24, 2026Student loansDealing with your lender or servicerReceived bad information about your loanORExplainedYes
Jun 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Jun 5, 2026Student loansIssue where my lender is my schoolIssues with fees connected to the loanNCExplainedYes
Mar 19, 2026Student loansIncorrect information on your reportInformation belongs to someone elseNYExplainedYes
Oct 10, 2025Student loansDealing with your lender or servicerReceived bad information about your loanKYExplainedYes
Sep 20, 2025Student loansImproper use of your reportReceived unsolicited financial product or insurance offers after opting outTXExplainedYes
Jul 7, 2025Student loansGetting a loanLoan opened without my consent or knowledgeCAExplainedYes
May 23, 2025Student loansImproper use of your reportReporting company used your report improperlyCAExplainedYes
May 23, 2025Student loansIncorrect information on your reportAccount information incorrectGAExplainedYes
Sep 25, 2024Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanGAExplainedYes
Sep 16, 2024Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCAExplainedYes
Mar 25, 2024Student loansGetting a loanIssues with financial aid servicesCAExplainedYes
Jan 27, 2024Student loansIssue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owedNCExplainedYes
Apr 12, 2023Student loansDealing with your lender or servicerKeep getting calls about your loanIAExplainedYes
Mar 30, 2023Student loansStruggling to repay your loanCan't temporarily delay making paymentsMNExplainedYes
Jan 20, 2023Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsORExplainedYes
Aug 22, 2022Student loansStruggling to repay your loanProblem lowering your monthly paymentsNCExplainedYes
Aug 15, 2022Student loansDealing with your lender or servicerReceived bad information about your loanLAExplainedYes
May 15, 2022Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanILExplainedYes
Mar 16, 2022Student loansDealing with your lender or servicerDon't agree with the fees chargedLAExplainedYes
Feb 1, 2022Student loansStruggling to repay your loanCan't temporarily delay making paymentsNYExplainedYes
Apr 22, 2020Student loansDealing with your lender or servicerKeep getting calls about your loanCAExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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