Loan servicer · complaint record
SL Finance complaints
Filed under SL Finance LLC
Consumers have filed 20 complaints about SL Finance since 2021, none in the last 12 months. It answered 70% on time and closed 7% with relief for the customer. The most common problem is dealing with your lender or servicer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 20
- Last 12 months
- 0
- Answered on time
- 70%
- Closed with relief
- 7%
- Last 30 days
- 0
- Rank
- -
Since August 2021
new vs the year before
Industry: 68.4%
Typical loan servicer: 2%
Newest: Apr 1, 2024
SL Finance complaints by month
The busiest month was December 2021 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How SL Finance answered all time
- Closed with monetary relief15%
- Closed with explanation1365%
- Untimely response630%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What SL Finance complaints are about
Top SL Finance problems
Inside "Dealing with your lender or servicer"
- Received bad information about your loan 7
- Trouble with how payments are being handled 1
Where SL Finance complaints come from
Most complaints: Wisconsin (4), Colorado (3), California (2), Texas (2), Virginia (1).
SL Finance compared with other student loan servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | EarnestStudent loans | 51 | 68 | C |
| 2 | College Ave Student Loan ServicingStudent loans | 55 | 67 | C |
| 3 | Meritize FinancialStudent loans | 0 | 47 | F |
| 4 | LendKey TechnologiesStudent loans | 85 | 42 | A |
| 5 | Iowa Student Loan LiquidityStudent loans | 51 | 36 | C |
| 6 | MPOWER Financing, Public BenefitStudent loans | 40 | 32 | D |
| 7 | Kentucky Higher Education Assistance AuthorityStudent loans | 49 | 32 | D |
| 8 | SL FinanceStudent loans | - | 0 | - |
Compare side by side: SL Finance vs Earnest · SL Finance vs College Ave Student Loan Servicing · SL Finance vs Meritize Financial · SL Finance vs LendKey Technologies
What people say about SL Finance
All experiencesNo experiences with SL Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest SL Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 1, 2024 | Debt relief & credit repair | Didn't provide services promised | No timely reply |
| Dec 5, 2023 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Sep 28, 2023 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Sep 11, 2023 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | No timely reply |
| Jul 10, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | No timely reply |
| May 30, 2023 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | No timely reply |
| Oct 12, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 26, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Apr 18, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 14, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 5, 2022 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 1, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Questions about SL Finance
How many complaints does SL Finance have?
SL Finance has 20 complaints on record since August 2021, including 0 in the last 12 months and 0 in the last 30 days.
Does SL Finance respond to complaints?
Yes. SL Finance answered 70% of its complaints on time (within 15 days) and closed 7% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with SL Finance?
The most common problems are dealing with your lender or servicer (8), struggling to repay your loan (4), false statements or representation (2).
Is SL Finance legit?
SL Finance is a real company with a public complaint record: consumers have complained about it 20 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is SL Finance legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against SL Finance?
Complain to SL Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most SL Finance complaints come from?
Most come from Wisconsin (4), Colorado (3), California (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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