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Complaint log

Snap US complaint log

The newest complaints about Snap US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 29, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedNo
Jun 29, 2026Payday & personal loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNYExplainedNo
Jun 27, 2026Payday & personal loansGetting the loanPANo timely replyNo
Jun 26, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedNo
Jun 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCNo timely replyNo
Jun 24, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedNo
Jun 19, 2026Payday & personal loansCharged fees or interest you didn't expectCANo timely replyNo
Jun 17, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedNo
Jun 16, 2026Payday & personal loansProblem when making paymentsFLExplainedNo
Jun 16, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedNo
Jun 10, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftILExplainedNo
Jun 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedNo
Jun 4, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedNo
Jun 3, 2026Credit cardsGetting a credit cardSent card you never applied forNVExplainedNo
Jun 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedNo
Jun 1, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedNo
May 31, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedNo
May 29, 2026Payday & personal loansProblem when making paymentsMIExplainedNo
May 29, 2026Payday & personal loansStruggling to pay your loanNVExplainedNo
May 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMAExplainedNo
May 21, 2026Payday & personal loansProblem when making paymentsNYExplainedNo
May 21, 2026Credit reportingIncorrect information on your reportAccount status incorrectVAExplainedNo
May 20, 2026Payday & personal loansProblem when making paymentsILExplainedNo
May 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursSCNo timely replyNo
May 5, 2026Debt collectionElectronic communicationsFrequent or repeated messagesNCExplainedNo
May 5, 2026Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedNo
Apr 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementSCExplainedNo
Apr 29, 2026Payday & personal loansCharged fees or interest you didn't expectSCExplainedNo
Apr 28, 2026Debt collectionElectronic communicationsFrequent or repeated messagesVAExplainedNo
Apr 28, 2026Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedNo
Apr 21, 2026Payday & personal loansCharged fees or interest you didn't expectALNo timely replyNo
Apr 21, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedNo
Apr 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedNo
Apr 15, 2026Payday & personal loansIncorrect information on your reportAccount status incorrectTXExplainedNo
Apr 15, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedNo
Apr 15, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanTXExplainedNo
Apr 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCOExplainedNo
Apr 9, 2026Payday & personal loansProblem when making paymentsGAExplainedNo
Apr 9, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedNo
Apr 7, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedNo
Apr 7, 2026Payday & personal loansCharged fees or interest you didn't expectMIExplainedNo
Apr 5, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedNo
Mar 26, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMINo timely replyNo
Mar 25, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeGAExplainedNo
Mar 20, 2026Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedNo
Mar 16, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedNo
Mar 12, 2026Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedNo
Mar 9, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedNo
Mar 6, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedNo
Mar 4, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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