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Complaint log

SoFi complaint log

The newest complaints about SoFi, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 17, 2026Bank accountsClosing an accountCompany closed your accountMIExplainedYes
Oct 17, 2026Bank accountsManaging an accountBanking errorsWAIn progressYes
Oct 17, 2026Bank accountsManaging an accountProblem accessing accountCTExplainedYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXExplainedYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMOExplainedYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardTXIn progressYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardIDExplainedYes
Oct 16, 2026Bank accountsManaging an accountDeposits and withdrawalsILExplainedYes
Oct 16, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMDIn progressYes
Oct 16, 2026Credit cardsOther features, terms, or problemsOther problemNCExplainedYes
Oct 16, 2026Bank accountsOpening an accountDidn't receive terms that were advertisedGAExplainedYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardDCIn progressYes
Oct 16, 2026Bank accountsManaging an accountProblem accessing accountILExplainedYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardGAExplainedYes
Oct 16, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 16, 2026Bank accountsProblem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amountGAExplainedYes
Oct 16, 2026Bank accountsManaging an accountDeposits and withdrawalsSCExplainedYes
Oct 16, 2026Money transfers & appsUnauthorized transactions or other transaction problemPAExplainedYes
Oct 16, 2026Bank accountsManaging an accountProblem using a debit or ATM cardSCExplainedYes
Oct 16, 2026CryptoOther transaction problemWIExplainedYes
Oct 16, 2026Bank accountsClosing an accountFunds not received from closed accountMDExplainedYes
Oct 16, 2026Student loansGetting a loanDenied loanTNExplainedYes
Oct 15, 2026Bank accountsManaging an accountProblem using a debit or ATM cardFLExplainedYes
Oct 15, 2026Bank accountsManaging an accountProblem using a debit or ATM cardPAIn progressYes
Oct 15, 2026Bank accountsClosing an accountCompany closed your accountMSExplainedYes
Oct 15, 2026Bank accountsOpening an accountUnable to open an accountCAExplainedYes
Oct 15, 2026Bank accountsManaging an accountDeposits and withdrawalsNCExplainedYes
Oct 15, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedUTExplainedYes
Oct 15, 2026Bank accountsManaging an accountDeposits and withdrawalsCOExplainedYes
Oct 15, 2026Bank accountsManaging an accountProblem making or receiving paymentsARMoney backYes
Oct 15, 2026Money transfers & appsOther transaction problemNVExplainedYes
Oct 15, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Oct 15, 2026Bank accountsOpening an accountUnable to open an accountMSExplainedYes
Oct 15, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedYes
Oct 15, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Oct 15, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledINExplainedYes
Oct 15, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOHExplainedYes
Oct 15, 2026Money transfers & appsOther transaction problemMDExplainedYes
Oct 15, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXExplainedYes
Oct 15, 2026Bank accountsManaging an accountProblem making or receiving paymentsCOExplainedYes
Oct 15, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedFLMoney backYes
Oct 15, 2026Money transfers & appsFraud or scamVAExplainedYes
Oct 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Oct 15, 2026Bank accountsManaging an accountProblem using a debit or ATM cardCAExplainedYes
Oct 15, 2026Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Oct 14, 2026Bank accountsManaging an accountProblem using a debit or ATM cardMOExplainedYes
Oct 14, 2026Bank accountsManaging an accountFunds not handled or disbursed as instructedTNExplainedYes
Oct 14, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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