Auto loans & leases
State Farm Bank auto loans & leases complaints
Consumers have filed 141 complaints about State Farm Bank's auto loans & leases. See the whole State Farm Bank record.
State Farm Bank against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | State Farm Bank | 0 | - | - |
Latest State Farm Bank auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 25, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 25, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 5, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 1, 2021 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 24, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 17, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 14, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 14, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Jan 12, 2021 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Dec 10, 2020 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Dec 3, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 27, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 11, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Oct 20, 2020 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 14, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Oct 14, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 2, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 22, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 3, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Sep 3, 2020 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 3, 2020 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Aug 18, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jul 10, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 7, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jun 11, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 11, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 14, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Mar 21, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 11, 2020 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Dec 23, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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