Card issuer · complaint record
State Farm Bank complaints
Filed under STATE FARM BANK, FSB
Consumers have filed 929 complaints about State Farm Bank since 2011, none in the last 12 months. It answered 98.5% on time and closed 15% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 929
- Last 12 months
- 0
- Answered on time
- 98.5%
- Closed with relief
- 15%
- Last 30 days
- 0
- Rank
- -
Since December 2011
new vs the year before
Industry: 98.7%
Typical card issuer: 26%
Newest: Apr 7, 2021
State Farm Bank complaints by month
The busiest month was October 2020 (20 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How State Farm Bank answered all time
- Closed with monetary relief778.3%
- Closed with non-monetary relief586.2%
- Closed with relief20.2%
- Closed with explanation77983.9%
- Closed10.1%
- Closed without relief121.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What State Farm Bank complaints are about
Top State Farm Bank problems
Inside "Incorrect information on your report"
- Information belongs to someone else 41
- Account status incorrect 28
- Account information incorrect 13
- Personal information incorrect 6
- Old information reappears or never goes away 6
- Information is incorrect 3
Where State Farm Bank complaints come from
Most complaints: California (116), Florida (104), Texas (72), Georgia (49), Illinois (49).
State Farm Bank compared with other credit card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Mercury Financial IntermediateCredit cards | 54 | 206 | C |
| 2 | ExtoCredit cards | 36 | 201 | D |
| 3 | TomoCreditCredit cards | 50 | 92 | C |
| 4 | ZendableCredit cards | 58 | 48 | C |
| 5 | FizzCredit cards | 0 | 42 | F |
| 6 | Fidem BaltimoreCredit cards | 45 | 36 | D |
| 7 | Total CardCredit cards | 45 | 31 | D |
| 8 | State Farm BankCredit cards | - | 0 | - |
Compare side by side: State Farm Bank vs Mercury Financial Intermediate · State Farm Bank vs Exto · State Farm Bank vs TomoCredit · State Farm Bank vs Zendable
What people say about State Farm Bank
All experiencesNo experiences with State Farm Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest State Farm Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 7, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 4, 2021 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 25, 2021 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Mar 25, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Mar 13, 2021 | Debt collection | Took or threatened to take negative or legal actionSeized or attempted to seize your property | Explained |
| Mar 10, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 5, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 5, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 3, 2021 | Credit cards | Fees or interestProblem with fees | Money back |
| Mar 1, 2021 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 25, 2021 | Mortgages | Trouble during payment process | Explained |
| Feb 22, 2021 | Mortgages | Incorrect information on your reportPublic record information inaccurate | Explained |
Questions about State Farm Bank
How many complaints does State Farm Bank have?
State Farm Bank has 929 complaints on record since December 2011, including 0 in the last 12 months and 0 in the last 30 days.
Does State Farm Bank respond to complaints?
Yes. State Farm Bank answered 98.5% of its complaints on time (within 15 days) and closed 15% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with State Farm Bank?
The most common problems are incorrect information on your report (99), managing the loan or lease (70), account opening, closing, or management (52).
Is State Farm Bank legit?
State Farm Bank is a real company with a public complaint record: consumers have complained about it 929 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is State Farm Bank legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against State Farm Bank?
Complain to State Farm Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most State Farm Bank complaints come from?
Most come from California (116), Florida (104), Texas (72). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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