Mortgage company · complaint record
State Home Mortgage complaints
Consumers have filed 145 complaints about State Home Mortgage since 2012, 24 of them in the last 12 months (+60% on the year before). It answered 16.7% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 145
- Last 12 months
- 24
- Answered on time
- 16.7%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #79 of 595
Since September 2012
+60% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 19, 2026
Most complained-about mortgage lenders & servicers
State Home Mortgage complaints by month
The busiest month was June 2026 (5 complaints). Complaints in the last 12 months are up 60% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How State Home Mortgage answered all time
- Closed with non-monetary relief10.7%
- Closed with explanation14297.9%
- Closed10.7%
- Untimely response10.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What State Home Mortgage complaints are about
Top State Home Mortgage problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 14
- Payment process 6
- Trying to communicate with the company to fix an issue while managing or servicing your loan 5
- Fees charged 1
- Paying off the loan 1
Where State Home Mortgage complaints come from
Most complaints: Georgia (140), Kentucky (1), New York (1), Arkansas (1), California (1).
State Home Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | State Home MortgageMortgages | - | 24 | - |
Compare side by side: State Home Mortgage vs Midwest Loan Services · State Home Mortgage vs Truhome Solutions · State Home Mortgage vs NEXA Mortgage · State Home Mortgage vs Hilltop
What people say about State Home Mortgage
All experiencesNo experiences with State Home Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest State Home Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 19, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | No timely reply |
| Aug 29, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 2, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 28, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 25, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 23, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Jul 2, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jul 1, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 30, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 28, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Jun 17, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jun 15, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
Questions about State Home Mortgage
How many complaints does State Home Mortgage have?
State Home Mortgage has 145 complaints on record since September 2012, including 24 in the last 12 months and 1 in the last 30 days. That makes it number 988 of every company by complaints this year.
Does State Home Mortgage respond to complaints?
Yes. State Home Mortgage answered 16.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with State Home Mortgage?
The most common problems are trouble during payment process (53), struggling to pay mortgage (24), incorrect information on your report (5).
Is State Home Mortgage legit?
State Home Mortgage is a real company with a public complaint record: consumers have complained about it 145 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is State Home Mortgage legit? for the signals, red flags and how to protect yourself.
Are complaints about State Home Mortgage going up or down?
Up. There were 24 complaints in the last 12 months against 15 in the 12 before (+60%). See every month.
How do I file a complaint against State Home Mortgage?
Complain to State Home Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most State Home Mortgage complaints come from?
Most come from Georgia (140), Kentucky (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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