Auto lender · complaint record
Steel Lending Group complaints
Filed under Steel Lending Group LLC
Consumers have filed 19 complaints about Steel Lending Group since 2024, 9 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is managing the loan or lease. It is the 50th most complained-about of 193 auto lenders this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 19
- Last 12 months
- 9
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #50 of 193
Since April 2024
new vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Nov 4, 2026
Most complained-about auto lenders
Steel Lending Group complaints by month
The busiest month was November 2025 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Steel Lending Group answered all time
- Closed with explanation19100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Steel Lending Group complaints are about
Top Steel Lending Group problems
Inside "Managing the loan or lease"
- Billing problem 2
- Problem with additional products or services purchased with the loan 1
- Problem with the interest rate 1
Where Steel Lending Group complaints come from
Most complaints: Nevada (7), Oregon (6), Arizona (2), Texas (2), Washington (1).
Steel Lending Group compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Steel Lending GroupAuto loans & leases | - | 9 | - |
Compare side by side: Steel Lending Group vs The Savings Group · Steel Lending Group vs AC AutoPay LLC, Denver, CO Branch · Steel Lending Group vs CARS Acquisition · Steel Lending Group vs EA Holdings
What people say about Steel Lending Group
All experiencesNo experiences with Steel Lending Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Steel Lending Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 6, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 11, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jul 13, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jun 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 24, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 29, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Nov 19, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Nov 19, 2025 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | Explained |
| Nov 9, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Nov 3, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 17, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Questions about Steel Lending Group
How many complaints does Steel Lending Group have?
Steel Lending Group has 19 complaints on record since April 2024, including 9 in the last 12 months and 1 in the last 30 days. That makes it number 1,516 of every company by complaints this year.
Does Steel Lending Group respond to complaints?
Yes. Steel Lending Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Steel Lending Group?
The most common problems are managing the loan or lease (4), problems at the end of the loan or lease (3), incorrect information on your report (4).
Is Steel Lending Group legit?
Steel Lending Group is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Steel Lending Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Steel Lending Group?
Complain to Steel Lending Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Steel Lending Group complaints come from?
Most come from Nevada (7), Oregon (6), Arizona (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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