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Debt collector · complaint record

Sterling Credit complaints

Consumers have filed 37 complaints about Sterling Credit since 2018, 4 of them in the last 12 months. It answered 0% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
37

Since May 2018

Last 12 months
4

new vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Jul 31, 2026

Rank
#1,016 of 1,963

Most complained-about debt collectors

Sterling Credit complaints by month

The busiest month was September 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Sterling Credit answered all time

  • Closed with explanation2054.1%
  • Untimely response1745.9%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Sterling Credit complaints are about

  • Debt collection2465%
  • Credit reporting924%
  • Auto loans & leases38%
  • Credit cards13%

Top Sterling Credit problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 6
  • Debt was result of identity theft 4
  • Debt was paid 2

Where Sterling Credit complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Pennsylvania (12), Florida (7), Georgia (4), Texas (3), Kentucky (2).

Sterling Credit compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Sterling CreditDebt collection-4new0%0%-

Compare side by side: Sterling Credit vs Green Square · Sterling Credit vs EMoneyUSA · Sterling Credit vs Mullooly Jeffrey Rooney & Flynn · Sterling Credit vs Credit World Services

What people say about Sterling Credit

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Latest Sterling Credit complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Jul 31, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLNo timely replyNo
Jul 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectKYNo timely replyNo
Jun 4, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftGANo timely replyNo
Dec 4, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLNo timely replyNo
Aug 23, 2025Debt collectionAttempts to collect debt not owedDebt was result of identity theftWINo timely replyNo
Jul 16, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLNo timely replyNo
Jan 31, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursINNo timely replyNo
Oct 17, 2024Debt collectionFalse statements or representationAttempted to collect wrong amountNCNo timely replyNo
Sep 19, 2024Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsWINo timely replyNo
Aug 21, 2024Auto loans & leasesProblems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid offTXNo timely replyNo
Aug 21, 2024Debt collectionAttempts to collect debt not owedDebt is not yoursGANo timely replyNo
Dec 12, 2023Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysFLNo timely replyNo

Questions about Sterling Credit

How many complaints does Sterling Credit have?

Sterling Credit has 37 complaints on record since May 2018, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.

Does Sterling Credit respond to complaints?

Yes. Sterling Credit answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Sterling Credit?
Is Sterling Credit legit?

Sterling Credit is a real company with a public complaint record: consumers have complained about it 37 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Sterling Credit legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Sterling Credit?

Complain to Sterling Credit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Sterling Credit complaints come from?

Most come from Pennsylvania (12), Florida (7), Georgia (4). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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