Mortgage company · complaint record
Stockton Mortgage complaints
Consumers have filed 45 complaints about Stockton Mortgage since 2020, 11 of them in the last 12 months (-8% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is trouble during payment process.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 45
- Last 12 months
- 11
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #127 of 595
Since September 2020
-8% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 26, 2026
Most complained-about mortgage lenders & servicers
Stockton Mortgage complaints by month
The busiest month was December 2023 (3 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Stockton Mortgage answered all time
- Closed with explanation4395.6%
- In progress24.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Stockton Mortgage complaints are about
Top Stockton Mortgage problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 6
- Payment process 4
- Trying to communicate with the company to fix an issue while managing or servicing your loan 1
- Private mortgage insurance (PMI) 1
Where Stockton Mortgage complaints come from
Most complaints: Georgia (12), Kentucky (9), Florida (9), Tennessee (2), Virginia (2).
Stockton Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Stockton MortgageMortgages | - | 11 | - |
Compare side by side: Stockton Mortgage vs Midwest Loan Services · Stockton Mortgage vs Truhome Solutions · Stockton Mortgage vs NEXA Mortgage · Stockton Mortgage vs Hilltop
What people say about Stockton Mortgage
All experiencesNo experiences with Stockton Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Stockton Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Oct 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Sep 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 18, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Aug 19, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Jul 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 15, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| May 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| May 18, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| May 6, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Nov 20, 2025 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 24, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
Questions about Stockton Mortgage
How many complaints does Stockton Mortgage have?
Stockton Mortgage has 45 complaints on record since September 2020, including 11 in the last 12 months and 1 in the last 30 days. That makes it number 1,392 of every company by complaints this year.
Does Stockton Mortgage respond to complaints?
Yes. Stockton Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Stockton Mortgage?
The most common problems are trouble during payment process (24), closing on a mortgage (6), struggling to pay mortgage (3).
Is Stockton Mortgage legit?
Stockton Mortgage is a real company with a public complaint record: consumers have complained about it 45 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Stockton Mortgage legit? for the signals, red flags and how to protect yourself.
Are complaints about Stockton Mortgage going up or down?
Roughly level. There were 11 complaints in the last 12 months against 12 in the 12 before (-8%). See every month.
How do I file a complaint against Stockton Mortgage?
Complain to Stockton Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Stockton Mortgage complaints come from?
Most come from Georgia (12), Kentucky (9), Florida (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Stockton Mortgage
No comments yet. Start the conversation - questions are welcome too.