Student loans
Students Come First student loans complaints
Consumers have filed 9 complaints about Students Come First's student loans. See the whole Students Come First record.
Students Come First against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Students Come First | 0 | - | - |
Latest Students Come First student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 5, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 2, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 16, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 5, 2021 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Money back |
| Jan 4, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Dec 17, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Money back |
| Nov 23, 2020 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Oct 6, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Money back |
| Sep 23, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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