Bank · complaint record
SVB Financial Group complaints
Consumers have filed 16 complaints about SVB Financial Group since 2013, none in the last 12 months. It answered 93.8% on time and closed 0% with relief for the customer. The most common problem is managing an account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 16
- Last 12 months
- 0
- Answered on time
- 93.8%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since September 2013
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Mar 20, 2023
SVB Financial Group complaints by month
The busiest month was December 2022 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How SVB Financial Group answered all time
- Closed with explanation16100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What SVB Financial Group complaints are about
Top SVB Financial Group problems
Inside "Managing an account"
- Banking errors 2
- Deposits and withdrawals 2
- Problem accessing account 2
Where SVB Financial Group complaints come from
Most complaints: California (3), Oklahoma (2), Oregon (2), Maryland (2), Nevada (1).
SVB Financial Group compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | SVB Financial GroupBank accounts | - | 0 | - |
Compare side by side: SVB Financial Group vs Bancfirst · SVB Financial Group vs Banner · SVB Financial Group vs Customers Bancorp · SVB Financial Group vs RBC Bank
What people say about SVB Financial Group
All experiencesNo experiences with SVB Financial Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest SVB Financial Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 20, 2023 | Debt relief & credit repair | Problem with customer service | Explained |
| Dec 19, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Dec 13, 2022 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Dec 4, 2022 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Nov 17, 2022 | Money transfers & apps | Money was not available when promised | Explained |
| Sep 7, 2022 | Bank accounts | Opening an accountDidn't receive terms that were advertised | Explained |
| Apr 13, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Jan 11, 2022 | Money transfers & apps | Fraud or scam | Explained |
| Feb 19, 2021 | Bank accounts | Managing an accountBanking errors | Explained |
| Aug 7, 2020 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Jun 5, 2020 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Feb 22, 2020 | Money transfers & apps | Other transaction problem | Explained |
Questions about SVB Financial Group
How many complaints does SVB Financial Group have?
SVB Financial Group has 16 complaints on record since September 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does SVB Financial Group respond to complaints?
Yes. SVB Financial Group answered 93.8% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with SVB Financial Group?
The most common problems are managing an account (6), opening an account (2), making/receiving payments, sending money (2).
Is SVB Financial Group legit?
SVB Financial Group is a real company with a public complaint record: consumers have complained about it 16 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is SVB Financial Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against SVB Financial Group?
Complain to SVB Financial Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most SVB Financial Group complaints come from?
Most come from California (3), Oklahoma (2), Oregon (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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