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Debt collector · complaint record

The Best Service complaints

Consumers have filed 516 complaints about The Best Service since 2013, 64 of them in the last 12 months (-7% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is took or threatened to take negative or legal action.

Average response record. How it works

Complaints on record
516

Since July 2013

Last 12 months
64

-7% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Oct 23, 2026

Rank
#272 of 1,963

Most complained-about debt collectors

The Best Service complaints by month

The busiest month was June 2025 (9 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How The Best Service answered last 12 months

  • Closed with explanation64100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend12/15-7% vs last year

What The Best Service complaints are about

Top The Best Service problems last 12 months

Inside "Took or threatened to take negative or legal action"

  • Threatened or suggested your credit would be damaged 36
  • Sued you without properly notifying you of lawsuit 9
  • Threatened to sue you for very old debt 4
  • Seized or attempted to seize your property 3
  • Sued you in a state where you do not live or did not sign for the debt 1
  • Threatened to arrest you or take you to jail if you do not pay 1

Where The Best Service complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (360), Arizona (19), Texas (18), Florida (17), Colorado (13).

The Best Service compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Fidelity ServicesDebt collection5565+3%100%0%C
2Collection ProfessionalsDebt collection1565+48%92.3%0%F
3Harvard CollectionsDebt collection5365-29%98.5%0%C
4RockLoansDebt collection064+121%81.2%0%F
5FMA AllianceDebt collection9764-10%100%100%A
6Grant & WeberDebt collection5064+52%100%0%C
7The Best ServiceDebt collection5764-7%100%0%C
8Top Line CollectorsDebt collection4563+320%100%0%D

Compare side by side: The Best Service vs Midwest Fidelity Services · The Best Service vs Collection Professionals · The Best Service vs Harvard Collections · The Best Service vs RockLoans

What people say about The Best Service

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Latest The Best Service complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Sep 13, 2026Debt collectionElectronic communicationsFrequent or repeated messagesCAExplainedYes
Sep 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Sep 9, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Aug 26, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Aug 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Aug 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Aug 14, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Aug 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Aug 6, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Jul 29, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLExplainedYes
Jul 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes

Questions about The Best Service

How many complaints does The Best Service have?

The Best Service has 516 complaints on record since July 2013, including 64 in the last 12 months and 1 in the last 30 days. That makes it number 599 of every company by complaints this year.

Does The Best Service respond to complaints?

Yes. The Best Service answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 57/100 (grade C).

What do people complain about most with The Best Service?
Is The Best Service legit?

The Best Service is a real company with a public complaint record: consumers have complained about it 516 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Best Service legit? for the signals, red flags and how to protect yourself.

Are complaints about The Best Service going up or down?

Roughly level. There were 64 complaints in the last 12 months against 69 in the 12 before (-7%). See every month.

How do I file a complaint against The Best Service?

Complain to The Best Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most The Best Service complaints come from?

Most come from California (360), Arizona (19), Texas (18). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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