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Debt collector · complaint record

Harvard Collections complaints

Consumers have filed 770 complaints about Harvard Collections since 2013, 65 of them in the last 12 months (-29% on the year before). It answered 98.5% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
770

Since July 2013

Last 12 months
65

-29% vs the year before

Answered on time
98.5%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
4

Newest: Oct 30, 2026

Rank
#269 of 1,963

Most complained-about debt collectors

Harvard Collections complaints by month

The busiest month was April 2021 (24 complaints). Complaints in the last 12 months are down 29% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Harvard Collections answered last 12 months

  • Closed with explanation65100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time38/4598.5% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend15/15-29% vs last year

What Harvard Collections complaints are about

Top Harvard Collections problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 151
  • Debt was result of identity theft 62
  • Debt was paid 34
  • Debt was already discharged in bankruptcy and is no longer owed 13

Where Harvard Collections complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Illinois (204), Florida (102), Texas (84), New York (74), Georgia (35).

Harvard Collections compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Oxygen XLDebt collection5066+61%95.5%25%C
2ECon CreditDebt collection1066new0%39%F
3Midwest Fidelity ServicesDebt collection5565+3%100%0%C
4Collection ProfessionalsDebt collection1565+48%92.3%0%F
5Harvard CollectionsDebt collection5365-29%98.5%0%C
6RockLoansDebt collection064+121%81.2%0%F
7FMA AllianceDebt collection9764-10%100%100%A
8Grant & WeberDebt collection5064+52%100%0%C

Compare side by side: Harvard Collections vs Oxygen XL · Harvard Collections vs ECon Credit · Harvard Collections vs Midwest Fidelity Services · Harvard Collections vs Collection Professionals

What people say about Harvard Collections

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Latest Harvard Collections complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMSExplainedYes
Oct 29, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILExplainedYes
Oct 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
Oct 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Oct 6, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Sep 26, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
Sep 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Aug 16, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneILExplainedYes
Jul 28, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtILExplainedYes
Jul 23, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedILExplainedYes
Jul 21, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtINExplainedYes
Jul 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountILExplainedYes

Questions about Harvard Collections

How many complaints does Harvard Collections have?

Harvard Collections has 770 complaints on record since July 2013, including 65 in the last 12 months and 4 in the last 30 days. That makes it number 596 of every company by complaints this year.

Does Harvard Collections respond to complaints?

Yes. Harvard Collections answered 98.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).

What do people complain about most with Harvard Collections?
Is Harvard Collections legit?

Harvard Collections is a real company with a public complaint record: consumers have complained about it 770 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Harvard Collections legit? for the signals, red flags and how to protect yourself.

Are complaints about Harvard Collections going up or down?

Down. There were 65 complaints in the last 12 months against 92 in the 12 before (-29%). See every month.

How do I file a complaint against Harvard Collections?

Complain to Harvard Collections in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Harvard Collections complaints come from?

Most come from Illinois (204), Florida (102), Texas (84). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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