Debt relief company · complaint record
The J. G. Wentworth complaints
Filed under The J. G. Wentworth Company
Consumers have filed 343 complaints about The J. G. Wentworth since 2013, 113 of them in the last 12 months (+102% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt relief company. The most common problem is didn't provide services promised. It is the 4th most complained-about of 124 debt relief & credit repair companies this year.
Weak response record. How it works
- Complaints on record
- 343
- Last 12 months
- 113
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 4
- Rank
- #4 of 124
Since May 2013
+102% vs the year before
Industry: 91%
Typical debt relief company: 16%
Newest: Nov 2, 2026
Most complained-about debt relief & credit repair companies
The J. G. Wentworth complaints by month
The busiest month was August 2026 (16 complaints). Complaints in the last 12 months are up 102% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How The J. G. Wentworth answered last 12 months
- Closed with explanation113100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend0/15+102% vs last year
What The J. G. Wentworth complaints are about
Top The J. G. Wentworth problems last 12 months
Where The J. G. Wentworth complaints come from
Most complaints: Florida (50), Virginia (35), California (34), Texas (26), Pennsylvania (20).
The J. G. Wentworth compared with other debt relief & credit repair companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Consumer Financial Services SolutionsDebt relief & credit repair | 0 | 244 | F |
| 2 | National Debt ReliefDebt relief & credit repair | 46 | 219 | D |
| 3 | The J. G. WentworthDebt relief & credit repair | 45 | 113 | D |
| 4 | Americor FundingDebt relief & credit repair | 54 | 68 | C |
| 5 | Oquirrh Mountain Law Group, P.CDebt relief & credit repair | 30 | 62 | F |
| 6 | Credit SageDebt relief & credit repair | 3 | 55 | F |
| 7 | Citizens Debt reliefDebt relief & credit repair | 37 | 51 | D |
| 8 | Credit GloryDebt relief & credit repair | 3 | 44 | F |
Compare side by side: The J. G. Wentworth vs Consumer Financial Services Solutions · The J. G. Wentworth vs National Debt Relief · The J. G. Wentworth vs Americor Funding · The J. G. Wentworth vs Oquirrh Mountain Law Group, P.C
What people say about The J. G. Wentworth
All experiencesNo experiences with The J. G. Wentworth yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The J. G. Wentworth complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
| Nov 2, 2026 | Debt relief & credit repair | Charged upfront or unexpected fees | Explained |
| Oct 28, 2026 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Oct 19, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 16, 2026 | Debt relief & credit repair | Problem with customer service | Explained |
| Oct 13, 2026 | Debt relief & credit repair | Unauthorized withdrawals or charges | Explained |
| Oct 12, 2026 | Debt relief & credit repair | Problem with customer service | Explained |
| Oct 5, 2026 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Oct 5, 2026 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Oct 5, 2026 | Debt relief & credit repair | Charged upfront or unexpected fees | Explained |
| Oct 1, 2026 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Sep 29, 2026 | Debt relief & credit repair | Didn't provide services promised | Explained |
Questions about The J. G. Wentworth
How many complaints does The J. G. Wentworth have?
The J. G. Wentworth has 343 complaints on record since May 2013, including 113 in the last 12 months and 4 in the last 30 days. That makes it number 448 of every company by complaints this year.
Does The J. G. Wentworth respond to complaints?
Yes. The J. G. Wentworth answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 45/100 (grade D).
What do people complain about most with The J. G. Wentworth?
The most common problems are didn't provide services promised (49), charged upfront or unexpected fees (27), problem with customer service (25).
Is The J. G. Wentworth legit?
The J. G. Wentworth is a real company with a public complaint record: consumers have complained about it 343 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The J. G. Wentworth legit? for the signals, red flags and how to protect yourself.
Are complaints about The J. G. Wentworth going up or down?
Up. There were 113 complaints in the last 12 months against 56 in the 12 before (+102%). See every month.
How do I file a complaint against The J. G. Wentworth?
Complain to The J. G. Wentworth in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The J. G. Wentworth complaints come from?
Most come from Florida (50), Virginia (35), California (34). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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