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Complaint log

TomoCredit complaint log

The newest complaints about TomoCredit, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 22, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Jun 20, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedYes
Jun 20, 2025Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Jun 20, 2025Credit reportingProblem with fraud alerts or security freezesMDExplainedYes
Jun 16, 2025Debt relief & credit repairDidn't provide services promisedGAExplainedNo
Jun 16, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedNo
Jun 16, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMDExplainedNo
Jun 15, 2025Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedNo
Jun 11, 2025Credit reportingCredit monitoring or identity theft protection servicesDidn't receive services that were advertisedMEExplainedNo
Jun 2, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem with product or service terms changingILExplainedYes
May 30, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportNYExplainedYes
May 27, 2025Credit cardsClosing your accountCan't close your accountFLExplainedYes
May 27, 2025Credit cardsClosing your accountCan't close your accountFLExplainedYes
May 24, 2025Money transfers & appsFraud or scamILExplainedYes
May 23, 2025Debt relief & credit repairDidn't provide services promisedCAExplainedYes
May 7, 2025Credit cardsClosing your accountCan't close your accountOKExplainedYes
May 5, 2025Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMSExplainedYes
Apr 24, 2025Debt relief & credit repairDidn't provide services promisedARExplainedYes
Apr 4, 2025Credit cardsAdvertising and marketing, including promotional offersDidn't receive advertised or promotional termsILExplainedYes
Mar 24, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportLAExplainedYes
Mar 24, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportLAExplainedYes
Mar 19, 2025Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardKYExplainedNo
Mar 13, 2025Debt relief & credit repairDidn't provide services promisedWIExplainedYes
Mar 9, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTNExplainedYes
Mar 6, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsLAExplainedNo
Mar 6, 2025Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsLAExplainedNo
Mar 5, 2025Credit cardsClosing your accountCan't close your accountOHExplainedNo
Feb 25, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardFLExplainedNo
Feb 21, 2025Credit cardsIncorrect information on your reportInformation is missing that should be on the reportFLExplainedYes
Feb 21, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportLAExplainedYes
Feb 21, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportLAExplainedYes
Feb 20, 2025Credit cardsClosing your accountCompany closed your accountMSExplainedNo
Feb 13, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportAZExplainedYes
Feb 13, 2025Credit reportingIncorrect information on your reportInformation is missing that should be on the reportAZExplainedYes
Feb 13, 2025Debt relief & credit repairDidn't provide services promisedCAExplainedNo
Feb 12, 2025Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phonePAExplainedYes
Feb 10, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedNo
Feb 6, 2025Credit cardsOther features, terms, or problemsOther problemVAExplainedNo
Feb 1, 2025Credit cardsOther features, terms, or problemsAdd-on products and servicesTXExplainedYes
Feb 1, 2025Debt relief & credit repairProblem with customer serviceMIExplainedYes
Jan 30, 2025Debt relief & credit repairDidn't provide services promisedNYExplainedYes
Jan 30, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jan 28, 2025Credit cardsClosing your accountCan't close your accountCTExplainedYes
Jan 27, 2025Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysMDExplainedYes
Jan 22, 2025Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Jan 19, 2025Credit cardsClosing your accountCan't close your accountNVExplainedYes
Jan 18, 2025Prepaid & gift cardsUnexpected or other feesTXExplainedYes
Jan 17, 2025Credit cardsOther features, terms, or problemsProblem with customer serviceTXExplainedYes
Jan 14, 2025Credit cardsTrouble using your cardCan't use card to make purchasesFLExplainedYes
Jan 12, 2025Credit reportingCredit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection serviceNCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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