Complaint log
TomoCredit complaint log
The newest complaints about TomoCredit, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 22, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jun 20, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 20, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 20, 2025 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Jun 16, 2025 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Jun 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 16, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 15, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 11, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesDidn't receive services that were advertised | Explained |
| Jun 2, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesProblem with product or service terms changing | Explained |
| May 30, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| May 27, 2025 | Credit cards | Closing your accountCan't close your account | Explained |
| May 27, 2025 | Credit cards | Closing your accountCan't close your account | Explained |
| May 24, 2025 | Money transfers & apps | Fraud or scam | Explained |
| May 23, 2025 | Debt relief & credit repair | Didn't provide services promised | Explained |
| May 7, 2025 | Credit cards | Closing your accountCan't close your account | Explained |
| May 5, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Apr 24, 2025 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Apr 4, 2025 | Credit cards | Advertising and marketing, including promotional offersDidn't receive advertised or promotional terms | Explained |
| Mar 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 24, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 19, 2025 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Mar 13, 2025 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Mar 9, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Mar 6, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Mar 6, 2025 | Credit reporting | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Mar 5, 2025 | Credit cards | Closing your accountCan't close your account | Explained |
| Feb 25, 2025 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Feb 21, 2025 | Credit cards | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 21, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 21, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 20, 2025 | Credit cards | Closing your accountCompany closed your account | Explained |
| Feb 13, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 13, 2025 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Feb 13, 2025 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Feb 12, 2025 | Credit reporting | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Feb 10, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 6, 2025 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Feb 1, 2025 | Credit cards | Other features, terms, or problemsAdd-on products and services | Explained |
| Feb 1, 2025 | Debt relief & credit repair | Problem with customer service | Explained |
| Jan 30, 2025 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Jan 30, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 28, 2025 | Credit cards | Closing your accountCan't close your account | Explained |
| Jan 27, 2025 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 22, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 19, 2025 | Credit cards | Closing your accountCan't close your account | Explained |
| Jan 18, 2025 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Jan 17, 2025 | Credit cards | Other features, terms, or problemsProblem with customer service | Explained |
| Jan 14, 2025 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Jan 12, 2025 | Credit reporting | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works