Complaint log
Total Card complaint log
The newest complaints about Total Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 6, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 17, 2022 | Credit cards | Other features, terms, or problemsPrivacy issues | Explained |
| Nov 11, 2022 | Credit cards | Closing your accountCan't close your account | Explained |
| Nov 3, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Oct 25, 2022 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Oct 20, 2022 | Credit cards | Closing your accountCan't close your account | Explained |
| Oct 17, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 14, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 14, 2022 | Credit cards | Incorrect information on your reportPersonal information incorrect | Explained |
| Oct 5, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 4, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Sep 28, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Sep 20, 2022 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 12, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 2, 2022 | Credit cards | Fees or interestProblem with fees | Explained |
| Sep 1, 2022 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Aug 29, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Aug 18, 2022 | Credit cards | Closing your accountCan't close your account | Explained |
| Aug 17, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 22, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 22, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 13, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Jul 7, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 2, 2022 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| May 22, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 18, 2022 | Credit cards | Getting a credit cardCard opened as result of identity theft or fraud | Explained |
| Apr 28, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 18, 2022 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Apr 13, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 9, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 8, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 6, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 4, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Mar 9, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 25, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 22, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 22, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 22, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Feb 20, 2022 | Credit cards | Closing your accountCan't close your account | Explained |
| Feb 11, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Feb 8, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Feb 2, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Jan 23, 2022 | Credit cards | Closing your accountCompany closed your account | Explained |
| Jan 18, 2022 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Jan 7, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Dec 15, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 4, 2021 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Dec 2, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Dec 1, 2021 | Credit cards | Trouble using your cardCan't use card to make purchases | Explained |
| Nov 28, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works