Complaint log
Total Card complaint log
The newest complaints about Total Card, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 7, 2024 | Credit cards | Problem when making paymentsYou never received your bill or did not know a payment was due | Explained |
| Mar 27, 2024 | Prepaid & gift cards | Problem with overdraftOverdraft charges | Explained |
| Mar 7, 2024 | Credit cards | Fees or interestProblem with fees | Explained |
| Mar 7, 2024 | Credit cards | Fees or interestProblem with fees | Explained |
| Mar 4, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 3, 2024 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 22, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 9, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 8, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 6, 2024 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jan 24, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 22, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 21, 2024 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 21, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 17, 2024 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Dec 21, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 21, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 13, 2023 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 23, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 11, 2023 | Credit cards | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 9, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 3, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 30, 2023 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Aug 22, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 13, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jul 26, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Jul 19, 2023 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Jul 18, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 13, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jul 12, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jul 7, 2023 | Credit reporting | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Jul 5, 2023 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| May 5, 2023 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 20, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 12, 2023 | Debt relief & credit repair | Fraud or scam | Explained |
| Mar 17, 2023 | Credit cards | Closing your accountCompany closed your account | Explained |
| Mar 14, 2023 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Mar 14, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 14, 2023 | Debt collection | Took or threatened to take negative or legal actionSued you without properly notifying you of lawsuit | Explained |
| Mar 10, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 8, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 8, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 22, 2023 | Credit cards | Closing your accountCan't close your account | Explained |
| Feb 8, 2023 | Credit cards | Closing your accountCompany closed your account | Explained |
| Feb 7, 2023 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Feb 4, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 28, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Jan 25, 2023 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Jan 17, 2023 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Dec 21, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works