Mortgages
Total Mortgage Services mortgages complaints
Consumers have filed 47 complaints about Total Mortgage Services's mortgages, 10 in the last 12 months. Total Mortgage Services answered 100% on time and closed 10% with relief. See the whole Total Mortgage Services record.
Total Mortgage Services against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Total Mortgage Services | 10 | 100% | 10% |
Latest Total Mortgage Services mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 8, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jun 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Apr 26, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Apr 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Apr 20, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Money back |
| Apr 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Apr 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Mar 15, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageFees or costs during the application process | Explained |
| Jan 16, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Dec 17, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 1, 2025 | Mortgages | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 28, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| May 6, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketing | Explained |
| Aug 16, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Jun 9, 2024 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| May 6, 2024 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jan 28, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Oct 9, 2023 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jul 25, 2023 | Mortgages | Trouble during payment process | Explained |
| Jun 28, 2023 | Mortgages | Trouble during payment process | Explained |
| May 25, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Apr 19, 2023 | Mortgages | Struggling to pay mortgage | Explained |
| Mar 6, 2023 | Mortgages | Closing on a mortgage | Explained |
| Feb 7, 2023 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 4, 2022 | Mortgages | Trouble during payment process | Explained |
| Aug 9, 2022 | Mortgages | Closing on a mortgage | Explained |
| Mar 8, 2022 | Mortgages | Trouble during payment process | Explained |
| Oct 22, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 24, 2021 | Mortgages | Trouble during payment process | Explained |
| Dec 3, 2020 | Mortgages | Trouble during payment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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