Student loans
Unisa student loans complaints
Consumers have filed 52 complaints about Unisa's student loans, 12 in the last 12 months. Unisa answered 58.3% on time and closed 25% with relief. See the whole Unisa record.
Unisa against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Unisa | 12 | 58.3% | 25% |
Latest Unisa student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 20, 2020 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 13, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 12, 2019 | Student loans | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 1, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 15, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 22, 2018 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 3, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 3, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 21, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 2, 2018 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 28, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 28, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 17, 2018 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jan 28, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 21, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Nov 30, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 18, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 25, 2017 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 25, 2017 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 11, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Oct 3, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 25, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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