Student loans
Unisa student loans complaints
Consumers have filed 52 complaints about Unisa's student loans, 12 in the last 12 months. Unisa answered 58.3% on time and closed 25% with relief. See the whole Unisa record.
Unisa against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Unisa | 12 | 58.3% | 25% |
Latest Unisa student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 23, 2026 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Sep 17, 2026 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Fixed |
| Aug 17, 2026 | Student loans | Issue with income share agreementBilling or statement issues | Explained |
| Aug 11, 2026 | Student loans | Issue with income share agreementMarketing or disclosure issues | Explained |
| Jun 24, 2026 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| May 19, 2026 | Student loans | Issue with income share agreementMarketing or disclosure issues | Fixed |
| May 12, 2026 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Mar 9, 2026 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Feb 23, 2026 | Student loans | Getting a loanConfusing or misleading advertising | Money back |
| Jan 23, 2026 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Jan 8, 2026 | Student loans | Issue with income share agreementPayment issues | Explained |
| Dec 24, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Oct 14, 2025 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Sep 29, 2025 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Aug 4, 2025 | Student loans | Issue with income share agreementMarketing or disclosure issues | Fixed |
| Jun 8, 2025 | Student loans | Struggling to repay your loanProblem with forgiveness, cancellation, or discharge | Explained |
| Apr 4, 2025 | Student loans | Credit monitoring or identity theft protection servicesProblem canceling credit monitoring or identify theft protection service | Explained |
| Mar 7, 2025 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Money back |
| Dec 8, 2024 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Aug 11, 2024 | Student loans | Issue where my lender is my schoolIssues with fees connected to the loan | Explained |
| Jul 7, 2024 | Student loans | Struggling to repay your loanProblem with your payment plan | Explained |
| Mar 21, 2024 | Student loans | Incorrect information on your reportAccount status incorrect | Fixed |
| Feb 8, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 25, 2024 | Student loans | Issue with income share agreementDealing with provider of income share agreement | Explained |
| Sep 9, 2023 | Student loans | Issue where my lender is my schoolCannot graduate, receive diploma, or get transcript due to money owed | Explained |
| Jun 14, 2023 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| May 8, 2023 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Apr 27, 2023 | Student loans | Problem with fraud alerts or security freezes | Explained |
| Jan 10, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 28, 2021 | Student loans | Incorrect information on your reportInformation is missing that should be on the report | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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