Student loans
United Guaranty student loans complaints
Consumers have filed 11 complaints about United Guaranty's student loans. See the whole United Guaranty record.
United Guaranty against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | United Guaranty | 0 | - | - |
Latest United Guaranty student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 14, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 23, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Feb 3, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Dec 18, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Nov 12, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Dec 16, 2014 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Dec 3, 2013 | Student loans | Repaying your loan | Explained |
| Nov 29, 2013 | Student loans | Repaying your loan | Explained |
| Dec 19, 2012 | Student loans | Problems when you are unable to pay | Explained |
| Dec 11, 2012 | Student loans | Repaying your loan | Explained |
| Aug 30, 2012 | Student loans | Problems when you are unable to pay | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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