Lender · complaint record
Creditly complaints
Filed under Creditly Corp.
Consumers have filed 50 complaints about Creditly since 2023, 38 of them in the last 12 months. It answered 94.7% on time and closed 53% with relief for the customer - more often than a typical lender. The most common problem is can't stop withdrawals from your bank account. It is the 50th most complained-about of 272 personal & payday lenders this year.
Good response record. How it works
- Complaints on record
- 50
- Last 12 months
- 38
- Answered on time
- 94.7%
- Closed with relief
- 53%
- Last 30 days
- 2
- Rank
- #50 of 272
Since June 2023
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 23, 2026
Most complained-about personal & payday lenders
Creditly complaints by month
The busiest month was January 2026 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Creditly answered last 12 months
- Closed with monetary relief2052.6%
- Closed with explanation1847.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time21/4594.7% on time
- Relief for customers40/4052.6% closed with relief
- Complaint trend10/15no earlier year
What Creditly complaints are about
Top Creditly problems
Where Creditly complaints come from
Most complaints: Missouri (7), Florida (6), California (4), Georgia (3), Pennsylvania (3).
Creditly compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | FundoPayday & personal loans | 15 | 42 | F |
| 2 | Select Management ResourcesPayday & personal loans | 82 | 38 | A |
| 3 | Universal Account ServicingPayday & personal loans | 6 | 38 | F |
| 4 | CreditlyPayday & personal loans | 71 | 38 | B |
| 5 | PayactivPayday & personal loans | 9 | 37 | F |
| 6 | KloverPayday & personal loans | 19 | 35 | F |
| 7 | MaxLendPayday & personal loans | 53 | 35 | C |
| 8 | Tribal Lending EnterprisePayday & personal loans | 59 | 35 | C |
Compare side by side: Creditly vs Fundo · Creditly vs Select Management Resources · Creditly vs Universal Account Servicing · Creditly vs Payactiv
What people say about Creditly
All experiencesNo experiences with Creditly yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Creditly complaints
Full logQuestions about Creditly
How many complaints does Creditly have?
Creditly has 50 complaints on record since June 2023, including 38 in the last 12 months and 2 in the last 30 days. That makes it number 780 of every company by complaints this year.
Does Creditly respond to complaints?
Yes. Creditly answered 94.7% of its complaints on time (within 15 days) and closed 53% with relief - money back or a fix; 52.6% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 71/100 (grade B).
What do people complain about most with Creditly?
The most common problems are can't stop withdrawals from your bank account (11), money was taken from your bank account on the wrong day or for the wrong amount (5), can't contact lender or servicer (3).
Is Creditly legit?
Creditly is a real company with a public complaint record: consumers have complained about it 50 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Creditly legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Creditly?
Complain to Creditly in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Creditly complaints come from?
Most come from Missouri (7), Florida (6), California (4). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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