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Debt collector · complaint record

Universal Fidelity complaints

Consumers have filed 83 complaints about Universal Fidelity since 2013, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is electronic communications.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
83

Since August 2013

Last 12 months
1

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 9, 2026

Rank
#1,510 of 1,963

Most complained-about debt collectors

Universal Fidelity complaints by month

The busiest month was February 2014 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Universal Fidelity answered all time

  • Closed with explanation7995.2%
  • Closed44.8%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Universal Fidelity complaints are about

  • Debt collection7894%
  • Credit cards22%
  • Credit reporting11%
  • Debt relief & credit repair11%
  • Student loans11%

Top Universal Fidelity problems

Inside "Communication tactics"

  • Frequent or repeated calls 17
  • You told them to stop contacting you, but they keep trying 2
  • Called outside of 8am-9pm 2
  • Threatened to take legal action 1

Where Universal Fidelity complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New York (18), California (7), Florida (7), Michigan (5), Illinois (5).

Universal Fidelity compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Universal FidelityDebt collection-1new100%0%-

Compare side by side: Universal Fidelity vs Green Square · Universal Fidelity vs EMoneyUSA · Universal Fidelity vs Mullooly Jeffrey Rooney & Flynn · Universal Fidelity vs Credit World Services

What people say about Universal Fidelity

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Latest Universal Fidelity complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 9, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMOExplainedYes
Nov 3, 2025Debt collectionWritten notification about debtDidn't receive enough information to verify debtNYExplainedYes
Oct 29, 2025Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNYExplainedYes
Jun 2, 2025Debt collectionCommunication tacticsFrequent or repeated callsOKExplainedYes
Apr 16, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursMIExplainedYes
Feb 19, 2025Debt relief & credit repairConfusing or missing disclosuresVAExplainedYes
Feb 12, 2025Debt collectionCommunication tacticsYou told them to stop contacting you, but they keep tryingMEExplainedYes
Jan 7, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Nov 12, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Aug 20, 2024Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jul 8, 2024Credit cardsStruggling to pay your billCredit card company won't work with you while you're going through financial hardshipMIExplainedYes
May 15, 2024Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes

Questions about Universal Fidelity

How many complaints does Universal Fidelity have?

Universal Fidelity has 83 complaints on record since August 2013, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.

Does Universal Fidelity respond to complaints?

Yes. Universal Fidelity answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Universal Fidelity?
Is Universal Fidelity legit?

Universal Fidelity is a real company with a public complaint record: consumers have complained about it 83 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Universal Fidelity legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Universal Fidelity?

Complain to Universal Fidelity in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Universal Fidelity complaints come from?

Most come from New York (18), California (7), Florida (7). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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