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Payday & personal loans

USAA payday & personal loans complaints

Consumers have filed 281 complaints about USAA's payday & personal loans, 34 in the last 12 months (+6%). USAA answered 100% on time and closed 18% with relief. See the whole USAA record.

USAA against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13USAA34+6%100%18%281

Every lender ranked

Latest USAA payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2023Payday & personal loansProblem when making paymentsNCExplainedYes
Sep 25, 2023Payday & personal loansStruggling to pay your loanCAExplainedYes
Sep 21, 2023Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Sep 21, 2023Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Sep 18, 2023Payday & personal loansStruggling to pay your loanTXExplainedYes
Sep 12, 2023Payday & personal loansIncorrect information on your reportAccount information incorrectPAExplainedYes
Jul 9, 2023Payday & personal loansGetting a line of creditVAExplainedYes
Jul 5, 2023Payday & personal loansGetting a line of creditAKExplainedYes
Jun 27, 2023Payday & personal loansStruggling to pay your loanTXExplainedYes
Jun 26, 2023Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jun 13, 2023Payday & personal loansGetting a line of creditNYExplainedYes
Jun 2, 2023Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
May 11, 2023Payday & personal loansProblem when making paymentsTXExplainedYes
Feb 5, 2023Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes
Jan 27, 2023Payday & personal loansProblem with the payoff process at the end of the loanVAExplainedYes
Jan 23, 2023Payday & personal loansGetting a line of creditGAExplainedYes
Jan 20, 2023Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Jan 4, 2023Payday & personal loansProblem when making paymentsGAExplainedYes
Dec 23, 2022Payday & personal loansGetting a line of creditTXExplainedYes
Sep 12, 2022Payday & personal loansIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Aug 22, 2022Payday & personal loansGetting a line of creditMDExplainedYes
Jul 21, 2022Payday & personal loansGetting a line of creditLAExplainedYes
Jul 12, 2022Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Jun 22, 2022Payday & personal loansGetting the loanMDExplainedYes
Jun 15, 2022Payday & personal loansProblem when making paymentsGAExplainedYes
Apr 19, 2022Payday & personal loansGetting a line of creditCOExplainedYes
Apr 7, 2022Payday & personal loansGetting the loanORExplainedYes
Mar 26, 2022Payday & personal loansIncorrect information on your reportAccount status incorrectVAExplainedYes
Mar 14, 2022Payday & personal loansIncorrect information on your reportAccount status incorrectGAExplainedYes
Mar 14, 2022Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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