Bank accounts

Wise bank accounts complaints

Consumers have filed 430 complaints about Wise's bank accounts, 98 in the last 12 months (+38%). Wise answered 99% on time and closed 8% with relief. See the whole Wise record.

Wise against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Wise (TransferWise)	98	+38%	99%	8%	430

Every bank ranked

Latest Wise bank accounts complaints

Received	About	Issue	State	Answer	On time
Nov 8, 2026	Bank accounts	Closing an accountCompany closed your account	GA	Explained	Yes
Nov 4, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountProblem making or receiving payments	NJ	Money back	Yes
Oct 27, 2026	Bank accounts	Closing an accountFunds not received from closed account	FL	Explained	Yes
Oct 21, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	MN	Explained	Yes
Oct 19, 2026	Bank accounts	Managing an accountProblem accessing account	CA	Money back	Yes
Oct 19, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	ME	Explained	Yes
Oct 19, 2026	Bank accounts	Managing an accountDeposits and withdrawals	UT	Explained	Yes
Oct 14, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	LA	Explained	Yes
Oct 13, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TN	Money back	Yes
Oct 11, 2026	Bank accounts	Managing an accountProblem accessing account	-	Explained	Yes
Oct 9, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	-	Explained	Yes
Sep 25, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	IN	Explained	Yes
Sep 25, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NY	Explained	Yes
Sep 23, 2026	Bank accounts	Closing an accountCompany closed your account	FL	Explained	Yes
Sep 3, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NC	Explained	Yes
Aug 29, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	WA	Explained	Yes
Aug 28, 2026	Bank accounts	Closing an accountCompany closed your account	IL	Explained	Yes
Aug 27, 2026	Bank accounts	Opening an accountUnable to open an account	-	Explained	Yes
Aug 27, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NC	Explained	Yes
Aug 20, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	AZ	Explained	Yes
Aug 20, 2026	Bank accounts	Managing an accountFunds not handled or disbursed as instructed	AZ	Money back	Yes
Aug 12, 2026	Bank accounts	Closing an accountCompany closed your account	NJ	Explained	Yes
Aug 8, 2026	Bank accounts	Closing an accountFunds not received from closed account	AZ	Money back	Yes
Aug 6, 2026	Bank accounts	Managing an accountProblem accessing account	-	Explained	Yes
Aug 4, 2026	Bank accounts	Opening an accountUnable to open an account	-	Explained	Yes
Jul 31, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NJ	Money back	Yes
Jul 27, 2026	Bank accounts	Opening an accountUnable to open an account	CA	Explained	Yes
Jul 23, 2026	Bank accounts	Closing an accountFunds not received from closed account	FL	Money back	Yes
Jul 21, 2026	Bank accounts	Closing an accountFunds not received from closed account	FL	Money back	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 14 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works