Bank accounts

Wise bank accounts complaints

Consumers have filed 430 complaints about Wise's bank accounts, 98 in the last 12 months (+38%). Wise answered 99% on time and closed 8% with relief. See the whole Wise record.

Wise against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615
13	Wise (TransferWise)	98	+38%	99%	8%	430

Every bank ranked

Latest Wise bank accounts complaints

Received	About	Issue	State	Answer	On time
Mar 26, 2026	Bank accounts	Opening an accountUnable to open an account	FL	Explained	Yes
Mar 26, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	DC	Explained	Yes
Mar 19, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Mar 18, 2026	Bank accounts	Managing an accountProblem making or receiving payments	FL	Explained	Yes
Mar 16, 2026	Bank accounts	Managing an accountProblem making or receiving payments	MA	Explained	Yes
Mar 13, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Mar 7, 2026	Bank accounts	Closing an accountFunds not received from closed account	CA	Explained	Yes
Mar 5, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Mar 4, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Mar 3, 2026	Bank accounts	Closing an accountCompany closed your account	WA	Explained	Yes
Mar 2, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	Yes
Feb 27, 2026	Bank accounts	Managing an accountProblem making or receiving payments	VA	Explained	Yes
Feb 20, 2026	Bank accounts	Managing an accountDeposits and withdrawals	WY	Explained	Yes
Feb 6, 2026	Bank accounts	Managing an accountProblem making or receiving payments	-	Explained	Yes
Feb 2, 2026	Bank accounts	Managing an accountDeposits and withdrawals	FL	Explained	Yes
Jan 27, 2026	Bank accounts	Managing an accountProblem making or receiving payments	VT	Explained	Yes
Jan 26, 2026	Bank accounts	Closing an accountCompany closed your account	WY	Explained	Yes
Jan 23, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Jan 18, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Jan 17, 2026	Bank accounts	Managing an accountBanking errors	NY	Explained	Yes
Jan 12, 2026	Bank accounts	Managing an accountProblem making or receiving payments	FL	Explained	Yes
Jan 12, 2026	Bank accounts	Closing an accountCompany closed your account	-	Explained	Yes
Jan 5, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NY	Explained	Yes
Dec 26, 2025	Bank accounts	Managing an accountProblem accessing account	NY	Explained	Yes
Dec 26, 2025	Bank accounts	Managing an accountProblem making or receiving payments	-	Explained	Yes
Dec 16, 2025	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
Dec 15, 2025	Bank accounts	Managing an accountDeposits and withdrawals	MA	Explained	Yes
Dec 12, 2025	Bank accounts	Managing an accountDeposits and withdrawals	DE	Explained	Yes
Dec 10, 2025	Bank accounts	Managing an accountProblem making or receiving payments	NY	Explained	Yes
Dec 5, 2025	Bank accounts	Closing an accountFunds not received from closed account	-	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works