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Complaint log

Zip Co US complaint log

The newest complaints about Zip Co US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 20, 2026Payday & personal loansProblem when making paymentsILExplainedYes
Jul 20, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Jul 20, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Jul 20, 2026Payday & personal loansProblem with additional add-on products or servicesMIExplainedYes
Jul 20, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jul 15, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNVExplainedYes
Jul 15, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIExplainedYes
Jul 14, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNCExplainedYes
Jul 12, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Jul 11, 2026Payday & personal loansCharged fees or interest you didn't expectPAExplainedYes
Jul 11, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 11, 2026Payday & personal loansGetting the loanTXExplainedYes
Jul 9, 2026Payday & personal loansProblem when making paymentsNCExplainedYes
Jul 7, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 7, 2026Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Jul 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
Jul 4, 2026Payday & personal loansProblem when making paymentsINExplainedYes
Jul 4, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPAExplainedYes
Jul 3, 2026Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayARExplainedYes
Jul 3, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jul 2, 2026Payday & personal loansCharged fees or interest you didn't expectKSExplainedYes
Jun 30, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Jun 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementUTExplainedYes
Jun 29, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Jun 26, 2026Money transfers & appsUnauthorized transactions or other transaction problemMAExplainedYes
Jun 25, 2026Payday & personal loansProblem with additional add-on products or servicesMDExplainedYes
Jun 25, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Jun 24, 2026Credit cardsProblem when making paymentsProblem during payment processMDExplainedYes
Jun 18, 2026Payday & personal loansProblem when making paymentsOHExplainedYes
Jun 17, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Jun 17, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jun 17, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Jun 16, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardTXExplainedYes
Jun 13, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportILExplainedYes
Jun 13, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jun 12, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
Jun 10, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jun 10, 2026Payday & personal loansGetting a line of creditVAExplainedYes
Jun 10, 2026Payday & personal loansCharged fees or interest you didn't expectSCExplainedYes
Jun 7, 2026Credit cardsClosing your accountCompany closed your accountMSExplainedYes
Jun 6, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedVAExplainedYes
Jun 5, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Jun 4, 2026Money transfers & appsUnauthorized transactions or other transaction problemNVExplainedYes
Jun 2, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardTXExplainedYes
May 29, 2026Payday & personal loansProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneGAExplainedYes
May 29, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
May 28, 2026Payday & personal loansProblem when making paymentsILExplainedYes
May 26, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
May 26, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingNCExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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