Card company · complaint record
Adp, LLC complaints
Consumers have filed 34 complaints about Adp, LLC since 2018, none in the last 12 months. It answered 94.1% on time and closed 3% with relief for the customer. The most common problem is problem with a purchase or transfer.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 34
- Last 12 months
- 0
- Answered on time
- 94.1%
- Closed with relief
- 3%
- Last 30 days
- 0
- Rank
- -
Since May 2018
new vs the year before
Industry: 93.9%
Typical card company: 18%
Newest: Apr 30, 2021
Adp, LLC complaints by month
The busiest month was August 2018 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Adp, LLC answered all time
- Closed with monetary relief12.9%
- Closed with explanation3397.1%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Adp, LLC complaints are about
Top Adp, LLC problems
Inside "Problem with a purchase or transfer"
- Card company isn't resolving a dispute about a purchase or transfer 8
- Charged for a purchase or transfer you did not make with the card 3
Where Adp, LLC complaints come from
Most complaints: California (3), Ohio (3), Tennessee (2), Texas (2), Washington (2).
Adp, LLC compared with other prepaid card companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | NetspendPrepaid & gift cards | 54 | 806 | C |
| 2 | InComm PaymentsPrepaid & gift cards | 17 | 673 | F |
| 3 | ConduentPrepaid & gift cards | 1 | 415 | F |
| 4 | Blackhawk NetworkPrepaid & gift cards | 45 | 272 | D |
| 5 | ADP IncPrepaid & gift cards | 42 | 230 | D |
| 6 | Newport IntermediatePrepaid & gift cards | 53 | 126 | C |
| 7 | Greenlight Financial TechnologyPrepaid & gift cards | 45 | 29 | D |
| 8 | Adp, LLCPrepaid & gift cards | - | 0 | - |
Compare side by side: Adp, LLC vs Netspend · Adp, LLC vs InComm Payments · Adp, LLC vs Conduent · Adp, LLC vs Blackhawk Network
What people say about Adp, LLC
All experiencesNo experiences with Adp, LLC yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Adp, LLC complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 30, 2021 | Prepaid & gift cards | Problem with an overdraftOverdraft charges | Explained |
| Mar 24, 2021 | Prepaid & gift cards | Problem with a purchase or transferCharged for a purchase or transfer you did not make with the card | Explained |
| Mar 18, 2021 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Dec 16, 2020 | Prepaid & gift cards | Unexpected or other fees | Explained |
| Oct 29, 2020 | Prepaid & gift cards | Trouble using the cardProblem using the card to withdraw money from an ATM | Explained |
| Jun 11, 2020 | Bank accounts | Managing an accountBanking errors | Explained |
| May 12, 2020 | Prepaid & gift cards | Trouble using the cardProblem with direct deposit | Explained |
| Mar 17, 2020 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Mar 9, 2020 | Prepaid & gift cards | Trouble using the cardTrouble getting information about the card | Explained |
| Mar 5, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 5, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Oct 31, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
Questions about Adp, LLC
How many complaints does Adp, LLC have?
Adp, LLC has 34 complaints on record since May 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Adp, LLC respond to complaints?
Yes. Adp, LLC answered 94.1% of its complaints on time (within 15 days) and closed 3% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Adp, LLC?
The most common problems are problem with a purchase or transfer (11), unexpected or other fees (5), trouble using the card (4).
Is Adp, LLC legit?
Adp, LLC is a real company with a public complaint record: consumers have complained about it 34 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Adp, LLC legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Adp, LLC?
Complain to Adp, LLC in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Adp, LLC complaints come from?
Most come from California (3), Ohio (3), Tennessee (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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